Did not match the internet pricing after not getting
approved the 2.99 they said I would get the priced that's displayed . After getting home I realize they charged ne 5k more than what they have listed
approved the 2.99 they said I would get the priced that's displayed . After getting home I realize they charged ne 5k more than what they have listed online . Also I had a 760 credit score I do don't know why I was denied . I regret buying from them .
Michael jones
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by mjones20101984
May 29, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Hello Mr. Jones, I'm disappointed to hear you had a less than good experience with us I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers, James Cruz at 512-831-7625 ext. 205.
May 30, 2023 -
mjones20101984 responded
Sure match the internet pricing . You guys have my number thanks
Friendly environment and all about customer service I
will bring the truck back for service thanks.
will bring the truck back for service thanks.
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by Ricardo Vasquez
Service Price Transparency
May 30, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Thank you for your review, Ricardo! We appreciate you as a loyal customer! -San Marcos Chrysler Dodge Jeep Ram
Excellent service that significantly improved my gas
mileage! Service counselor (Steve Bawcum) was very attentive and kept me informed at all times during warranty service claim. Will keep bringing my
mileage! Service counselor (Steve Bawcum) was very attentive and kept me informed at all times during warranty service claim. Will keep bringing my vehicles here for service.
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by peterskw50
Service Price Transparency
Other Employees Tagged:
Steve Bawcum *****
May 26, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Thank you for taking the time to share your experience working with Steve at San Marcos Chrysler Dodge Jeep Ram! We appreciate your business and look forward to seeing you next time!
Excellent and professional always.
I never have any problems or questions about their services. I also appreciate their timeliness.
I never have any problems or questions about their services. I also appreciate their timeliness.
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by Chines4life
Service Price Transparency
May 15, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
We appreciate your kind comments about our excellent and professional service! We are glad that you never have any problems with our services and appreciate you taking the time to share your feedback and support! Thanks for choosing San Marcos Chrysler Dodge Jeep Ram!
Best, James Cruz, jpcruz@sanmarcosdodge.com
Great People,Great Service I just moved to San Marcos
Live 2 blocks away come here for my oil change and What ever service is needed on my Jeep Will continue to come Amazing atmosphere
Live 2 blocks away come here for my oil change and What ever service is needed on my Jeep Will continue to come Amazing atmosphere
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by Jose
Service Price Transparency
Other Employees Tagged:
Alexander
May 12, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Jose, We're so happy we have earned your business for all your Jeep needs! We look forward to continuing this relationship and will provide five-star care again next time! Thank you so much for visiting San Marcos Chrysler Dodge Jeep Ram!
Best, James Cruz, jpcruz@sanmarcosdodge.com
May 12, 2023 -
Jose responded
Thank You And Your Team!
Very friendly, knowledgeable, professional, and helpful.
When coming in contact with employees, they acknowledged and said hello and asked if they could help me. The waiting room was comfortable and hospita
When coming in contact with employees, they acknowledged and said hello and asked if they could help me. The waiting room was comfortable and hospitable. Wait time was within quoted time period. Very pleased!!!
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by Jeness
Service Price Transparency
May 11, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
We're happy you had such a positive experience here at San Marcos Chrysler Dodge Jeep Ram! We hope you continue to enjoy your vehicle and look forward to assisting you again next time! Thank you so much!
Best, James Cruz, jpcruz@sanmarcosdodge.com
In this new era of buying online, I was hesitant to stop
and finagle with sales. Mike @ San Marcos Doge/ Chrysler was knowledgeable and most of all, easy to deal with. Finance-Dominique & Patrick closed our
and finagle with sales. Mike @ San Marcos Doge/ Chrysler was knowledgeable and most of all, easy to deal with. Finance-Dominique & Patrick closed our deal quickly & explained everything so my wife & I could easily understand.
Big Thank you
From Davila family!
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by Brian
May 04, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Brian, thank you for sharing your experience with our team at San Marcos Chrysler Dodge Jeep Ram! We're glad Mike, Dominique, and Patrick made your purchase process easy & straightforward and we hope you & your family enjoy the new vehicle. Please don't hesitate to reach out if we can be of service again in the future! Best, James Cruz, jpcruz@sanmarcosdodge.com
Service there was amazing and fast!
Darren was my technician helped me understand everything that was happening and reassured me
Darren was my technician helped me understand everything that was happening and reassured me
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by Nicole B
Other Employees Tagged:
Darren Webb
May 01, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Thanks for the review, Nicole! We appreciate you visiting us here at San Marcos Chrysler Dodge Jeep Ram and are happy to hear that Darren could help make your experience an efficient one. Take care and please don't hesitate to reach out if we can be of service again in the future! Best, James Cruz, jpcruz@sanmarcosdodge.com
Service is always outstanding.
The employees are always friendly and knowledgeable, any vehicle problems I have are fixed promptly.
The employees are always friendly and knowledgeable, any vehicle problems I have are fixed promptly.
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by wrsabo04
Service Price Transparency
Apr 14, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Thank you for your confidence in the San Marcos Chrysler Dodge Jeep Ram team! We're grateful for your support and look forward to seeing you at your next visit!
I don't remember the service guy's name but he was very
professional and courteous
professional and courteous
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by rw
Service Price Transparency
Apr 13, 2023 -
San Marcos Chrysler Dodge Jeep Ram responded
Thank you for this kind review! Our San Marcos Chrysler Dodge Jeep Ram team appreciates your support and looks forward to serving you again in the future!
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