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James E. O'Rourke

Overview Reviews (158)

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James E. O'Rourke

James E. O'Rourke | Page 9

Personal Sales Consultant

Kings Nissan

20 Neptune Avenue
Brooklyn, NY 11235

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4.8

158 Reviews

Overview Reviews (158)

Dealership Experience

15 yrs, 5 mos

Industry Experience

43 yrs, 5 mos

Languages Spoken

English

4.8

158 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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158 Reviews of James E. O'Rourke

September 04, 2020

Dealership Rating

Employee Rating

Kings Nissan is the best! They made sure we got exactly what we wanted, no issues very smooth delivery. 10/10 recommend. Staff is very friendly and attentive. Thanks guys!! what we wanted, no issues very smooth delivery. 10/10 recommend. Staff is very friendly and attentive. Thanks guys!! More

by Meganshannonburke

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 08, 2020 -

Kings Nissan responded

Megan, thank you for the kind words and recommendation. Providing a stress-free car buying experience remains a top priority, and we're happy to know this was reflected in your experience. If you need anything else, please don't hesitate to reach out to Kings Nissan!

August 11, 2020

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Employee Rating

It was such an easy transaction, very polite and welcoming staff. Went above and beyond. Jay went the extra mile, felt like family. I would definitely recommend welcoming staff. Went above and beyond. Jay went the extra mile, felt like family. I would definitely recommend More

by Thefan1177

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 13, 2020 -

Kings Nissan responded

We truly appreciate you taking the time to share the great experience you had with us! We're glad our accommodations and efficiency was able to make you feel comfortable and well taken care of. Please don't hesitate to reach out to us if there's anything we can help you with at any time in the future.

July 21, 2020

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Jay is a great salesman. He took his time and explained the whole process to us. We are very happy with Kings Nissan and wouldn’t shop any where else. Thanks for the great service. the whole process to us. We are very happy with Kings Nissan and wouldn’t shop any where else. Thanks for the great service. More

by Bp1900

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Scalici , Chris Orso, Sam Shtern

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Jul 23, 2020 -

Kings Nissan responded

We are always happy to be able to help! Thank you for sharing the great experience you had with us here at Kings Nissan. We'll be sure to pass along your kind words, and if there's anything we can help you with further, please don't hesitate to reach out.

June 26, 2020

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Employee Rating

Jay is the best salesman I have ever encountered at any dealership. Very friendly, knowledgeable and helpful with all aspects of the car. I plan on going to Jay for all my future car needs. dealership. Very friendly, knowledgeable and helpful with all aspects of the car. I plan on going to Jay for all my future car needs. More

by Briangermain88

Recommend Dealer

Yes

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Jun 29, 2020 -

Kings Nissan responded

We're humbled by this glowing review! Thank you for all your kind words, we're proud to know you couldn't have received any better service. We appreciate your business and look forward to handling all of your future service and sale needs here at Kings Nissan.

March 16, 2020

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Employee Rating

I had a great experience at Kings Nissan. My salesman Jay was super helpful, and patient in taking the time to answer any question or concern. The process of leasing my new car, was completely painless. I wo was super helpful, and patient in taking the time to answer any question or concern. The process of leasing my new car, was completely painless. I would recommend King’s Nissan to everyone! More

by Drainone

Recommend Dealer

Yes

Other Employees Tagged: Nick Scalici , Chris Orso, Sam Shtern

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Mar 18, 2020 -

Kings Nissan responded

We're glad you had such a wonderful experience here with us and want to thank you for sharing that in your review! We appreciate your recommendation of Kings Nissan to everyone and are here for you if you need anything in the future.

March 13, 2020

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Great experience! Amazing experience with Jay and Rico with leasing my new Rogue. Gave me all of my options and helped me to meet my budget! Could not have asked for Amazing experience with Jay and Rico with leasing my new Rogue. Gave me all of my options and helped me to meet my budget! Could not have asked for more! Will be back in 3 years for my next lease! More

by Nick Vaiana

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 17, 2020 -

Kings Nissan responded

Thank you for the 5-star review, Nick. We're happy to know we were able to help you every step of the way through the leasing process to find the perfect vehicle at the best possible price! If you need anything else, please don't hesitate to reach out!

March 06, 2020

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Very professional and great customer service. Quality is excellent. Everything was done in timely manner. Kept me informed of all the progress during repair of the vehicle. excellent. Everything was done in timely manner. Kept me informed of all the progress during repair of the vehicle. More

by vmatviiv

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Terry Matarese, Asim Zia, Vadim Gekker, Michael Gerts, Karim Aga, Dan Vdovichenko

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Mar 09, 2020 -

Kings Nissan responded

Open communication and quality service remain a top priority here at Kings Nissan and we're happy to know that was reflected in your most recent experience with us. Thank you for sharing your review, please let us know if there's anything we can do for you in the future.

February 25, 2020

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Employee Rating

I was welcomed into this dealership and helped right away! James knee ecactkybwhat I wanted and how to help. I was very happy with the personal service I received. away! James knee ecactkybwhat I wanted and how to help. I was very happy with the personal service I received. More

by launa46

Recommend Dealer

Yes

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Feb 27, 2020 -

Kings Nissan responded

Thank you for the 5-star review, Launa. We're happy to know we were able to help you find the perfect vehicle. Should you need anything else, please reach out to Kings Nissan!

February 15, 2020

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Perfect service! Terri was so helpful Great rates and deals! So happy! Just got my new car and i can’t wait to drive it. deals! So happy! Just got my new car and i can’t wait to drive it. More

by Nicolecatalfo

Recommend Dealer

Yes

Other Employees Tagged: Terry Matarese, Asim Zia, Atnan Guze, Vadim Gekker, Michael Gerts, Karim Aga, Dan Vdovichenko , Chris Orso, Jessica Ortiz

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Feb 17, 2020 -

Kings Nissan responded

We're so glad to know we provided exceptional service during your most recent visit to Kings Nissan. We'll be sure to pass along your kind words to Terri. Congratulations on your new vehicle!

February 02, 2020

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Employee Rating

The service I received was fast easy and understanding. My sales Mr Jay O’Rouke was very professional and explained every detail step by step. This is my fourth time at this dealership and I will be comin My sales Mr Jay O’Rouke was very professional and explained every detail step by step. This is my fourth time at this dealership and I will be coming back. Gerald Darco More

by scrappy1672

Recommend Dealer

Yes

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Feb 04, 2020 -

Kings Nissan responded

Thank you for your continued support to Kings Nissan! We truly value your feedback and are glad to see you've always had great experiences here. Let us know if there's anything else we can do for you, Gerald.