James Ebe | Page 4

TOOK MY CAR HERE AND SHOP REPLACED PARTS TONY IS NOT GOOD MECHANIC. THANKS FOR MAKING ME GO TRU xxxx ON GETTING MY CAR BACK TO NORMAL... YOU GUYS ARE NO GOOD. IM ALSO A TECHNICIAN FOR COMED... U GUYS ARE PAT MECHANIC. THANKS FOR MAKING ME GO TRU xxxx ON GETTING MY CAR BACK TO NORMAL... YOU GUYS ARE NO GOOD. IM ALSO A TECHNICIAN FOR COMED... U GUYS ARE PATHETIC.. ANYONE READING THIS RECONSIDER THIS PLACE.. TECH WORK ON OVER 2,000 CARS A MONTH U FIGURE OUT IF THEY HAVE OLD PARTS LAYING AROUND ... READY TO BE SWAPPED AND TO MAKE MONEY FROM HARD WORKING CUSTOMERS .... I EVEN HAD A TALK WITH BOB .. WHAT HE SAY? "PROVE IT" AND NOT TO WORRY OVER MATERIAL THING LIKE METAL.... REALLY??? 😂 MARINO CHRYSLER SHOP IS NO GOOD ...AT ALL.... More

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The car was ready for pickup earlier then expected. Was not happy with some of the work done during the repair. Once the car was returned to me, I was unable to open the hood. Turns out that the cable wa not happy with some of the work done during the repair. Once the car was returned to me, I was unable to open the hood. Turns out that the cable was never reconnected. The cable was wedged behind the plastic panel. Was able to fix this myself. Looked under the hood to find I am missing plastic screw tabs that hold on a panel. Would have expected a better check to have been done before releasing the car to the customer. Have yet to receive a call back when leaving a voicemail message. More

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I normally have to no issues. I have an extended warranty with a $100 deductible. Had a sensor replaced in Feb 2020 and paid $100 deductible. Same sensor went out in August and I was charged $100 yet again e with a $100 deductible. Had a sensor replaced in Feb 2020 and paid $100 deductible. Same sensor went out in August and I was charged $100 yet again even though the part has a 1 year warranty. Very upsetting and disappointing. I sent a text regarding this to the service advisor the day after I got the car back when I realized they replaced the same part and I received no response. More

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Great service! Worked fast and found everything that may need to be looked at soon. I would recommend anyone to come here and service their vehicle! need to be looked at soon. I would recommend anyone to come here and service their vehicle! More

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Very nice service department. The porters seem a bit disengaged but advisors friendly and helpful which I really appreciate. I tend to be a nightmare customer because I want to be treated well and a lot disengaged but advisors friendly and helpful which I really appreciate. I tend to be a nightmare customer because I want to be treated well and a lot of my service expectations fall short but this experience was outstanding- thank you! More

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Always great customer service. The people there make you feel like your family. I have bought all my cars from Marino’s Jeep. Thanks guys for the beat service ever you feel like your family. I have bought all my cars from Marino’s Jeep. Thanks guys for the beat service ever More

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Excellent service and great job And more important is Excellent service and great job And more important is made appointment Thank you Oh for me is good about people speak in Spanish... muchas graci Excellent service and great job And more important is made appointment Thank you Oh for me is good about people speak in Spanish... muchas gracias More

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It’s always a punctual visit. Very little waiting around. Marino Jeep gives me a drop off time and an accurate pick-up time. Marino is always very clear about what needs to be done and the cost if there is a Marino Jeep gives me a drop off time and an accurate pick-up time. Marino is always very clear about what needs to be done and the cost if there is any. More

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My experience is always a great one at Marino . Pleasant people very thorough. Wonderful staff . I will always go back to Marino and always tell friends about them . people very thorough. Wonderful staff . I will always go back to Marino and always tell friends about them . More

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