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James Freel
James Freel at Crest Cadillac

James Freel

Cadillac Certified Service Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.7
275 Reviews
4.7

275 Reviews

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276 Reviews of James Freel

June 21, 2025

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Great and friendly service! Thank you for always being honest about what is happening with my vehicle and giving me options More

by thuloann
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Yes
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June 19, 2025

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Everything went smoothly and I was kept informed as maintenance was completed. Wait time was as expected. More

by GREGGTOCCI
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Yes

Other Employees Tagged: Greg Vetrano and Logan

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June 19, 2025

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What Others Say Everything went smoothly and I was kept informed as maintenance was completed. Wait time was as expected. More

by bob@predrywall.com
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Yes
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Jun 20, 2025

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience was smooth and that you felt informed throughout the maintenance process. Your satisfaction is our priority, and we appreciate your support!

June 18, 2025

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Shawn always take excellent care of all of my needs. His communication is excellent and prompt. I love the service department at Crest! More

by Marjorie2
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Baron

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Jun 19, 2025

Crest Cadillac responded

Thank you for the fantastic feedback! We're thrilled to hear that Shawn has provided you with excellent service and communication. Our service department is dedicated to ensuring a great experience for all our customers. We appreciate your support!

June 18, 2025

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Excellent service. Everyone was super professional. Everyone was efficient. Was very grateful I was able to get a loaner. More

by JOHNGLASER2
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Yes
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Jun 19, 2025

Crest Cadillac responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and appreciated the loaner service. Your satisfaction is our priority, and we look forward to serving you again!

June 17, 2025

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I received quality care during my service appointment at Crest Cadillac. Everyone was helpful and professional! More

by Lissacrawford
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Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch , Ty King. Service Co-ordinator. 5 STAR

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June 16, 2025

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I received great care when I had my car serviced at Crest Cadillac. Everyone was very helpful and professional. More

by Lissacrawford
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Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch , Ty King. Service coordinator. 5 STAR

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Jun 19, 2025

Crest Cadillac responded

Thank you for your fantastic feedback. We’re thrilled to hear you had a great experience with our service team. Our goal is to provide top-notch care, and it’s wonderful to know we hit the mark for you.

June 10, 2025

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Great experience, good communication and quality work. Also very easy to pay bill online which is nice. More

by BRYAN79
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Yes
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Jun 13, 2025

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our communication and online payment process convenient. Your satisfaction is our priority, and we look forward to serving you again!

June 10, 2025

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Very professional Monica took care of me. My car was done so fast. I did not have time to sit down and wait. I would recommend Monica! More

by JEREMIAH.SWEARINGIN
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Yes
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Jun 13, 2025

Crest Cadillac responded

Thanks for the fantastic feedback, Jeremiah! We're thrilled to hear that Monica provided you with such quick and professional service. Your recommendation means a lot to us!

June 10, 2025

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Good, next time if you want a review you will have to include a gift card. More

by danny.shaw
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Yes
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Jun 13, 2025

Crest Cadillac responded

Thanks for the great review, Danny! We appreciate your feedback and always strive to enhance the experience for our customers. We'll keep your suggestion in mind for future promotions. Looking forward to seeing you again!

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