James Freel | Page 2
Cadillac Certified Service Director
Crest Cadillac
6280 State Hwy 121
Frisco, TX 75034
83 Reviews
Write a Review83 Reviews of James Freel
June 14, 2021
Check engine light came on car so I called Shawn Barron to schedule appointment. He got me a loaner and fixed the problem in a couple days. to schedule appointment. He got me a loaner and fixed the problem in a couple days. More
Other Employees Tagged: Shawn Barron
June 14, 2021
Good service, nice people. The only issue I might have is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last coupl is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last couple of visits. In all fairness, I have forgotten to inquire about it. More
Other Employees Tagged: Carla Thompson , Daniel Durbin, Hussain Jafri, Gene Reeves
June 02, 2021
Jordan is very enthusiastic in showing us different options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the deale options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the dealership is professional. We have a positive experience and will recommend it to others. More
Other Employees Tagged: Caleb Brosin , Jordan
June 01, 2021
First off I’d like to say Logan McPherson customer service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was ass service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was assign to did the bare minimum. The touch paint job I received was very below average this time compared to other visits. As I’ve been a customer over 10 years More
Other Employees Tagged: Logan McPherson
May 31, 2021
The personnel at both Infiniti and Cadillac were great. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you. More
Other Employees Tagged: Caleb Brosin, Carla Thompson , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung
May 24, 2021
Professional staff that is very accommodating. Easy to schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealershi schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealership I “choose” to have my service done at Crest. More
Other Employees Tagged: Shawn Barron & Paul Zugelder 1st class people
May 22, 2021
Crest Cadillac service department is top notch. They always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied a always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied and our car is completely cleaned and all repairs have been done. More
Other Employees Tagged: Logan McPherson
May 19, 2021
They greet you fast and friendly. Appear to be concerned about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. More
Other Employees Tagged: Gene Reeves