James Freel | Page 39

I love Crest Cadillac's service department. Brian Oldham always takes care of my needs. I never worry about if the job is going to be completed correctly. The mechanics do an awesome job, an Brian Oldham always takes care of my needs. I never worry about if the job is going to be completed correctly. The mechanics do an awesome job, and Brian always keeps an eye on my car to make sure everything is going well and on time as well as keeps me informed. James Freel over the years is someone I also enjoy visiting with. More

by SLCSatisified Verified Customer Verified Customer

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My interaction and service that I receive from Bryan Oldham is always great and gives me the attention I need for my car to be serviced. Always does a good job! Oldham is always great and gives me the attention I need for my car to be serviced. Always does a good job! More

by Lyn Thomas Verified Customer Verified Customer

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Shawn Barron is wonderful always helpful always has good advice. Job well done by the mechanic's also . Thank you all . advice. Job well done by the mechanic's also . Thank you all . More

by BOOTSTOPRANCHDOG Verified Customer Verified Customer

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Shawn was great to work with. I got my car back and it runs great I got my car back and it runs great More

by jkroeker50 Verified Customer Verified Customer

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Excellent service, exceptional quality , great customer communication! Blessings upon Blessings to you! God Bless You! communication! Blessings upon Blessings to you! God Bless You! More

by juliannedavis Verified Customer Verified Customer

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It was great problem with my car was resolved in a timely manner. Thank you. manner. Thank you. More

by amyescamilla1201 Verified Customer Verified Customer

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Working with Crest Cadillac in Frisco is just so easy! From scheduling to communications, I always feel confident that my car is being taken care of!! From scheduling to communications, I always feel confident that my car is being taken care of!! More

by DaL Verified Customer Verified Customer

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Service was great. Ty king took very great care of me on my first service. Thank you. Ty king took very great care of me on my first service. Thank you. More

by bblackwell71 Verified Customer Verified Customer

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When I got there, there was an issue with my reservation, however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services sch however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services scheduled and also was able to have an electrical problem repaired. Additionally, he arranged for a ride to take me home and pick me up so that I did not need to stay at the dealership all day. It was all appreciated. More

by scotttx1953 Verified Customer Verified Customer

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Greg Vetrano was our service advisor and was slow to respond and not forthcoming. It was not the Cadillac luxury experience I would expect when there was a 3% fee to use my credit card. The aftermarket respond and not forthcoming. It was not the Cadillac luxury experience I would expect when there was a 3% fee to use my credit card. The aftermarket shop who fixed my CTS V (because Cadillac could not) did not charge a fee. I will likely not bring my car back to Crest for any future servicing. We were not given a loaner car and had to use our own Uber to pick it up. More

by CTSVOWNER Verified Customer Verified Customer

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