James Freel | Page 39
Cadillac Certified Service Director
Crest Cadillac
6280 State Hwy 121
Frisco, TX 75034
499 Reviews
Write a Review499 Reviews of James Freel
February 07, 2025
My interaction and service that I receive from Bryan Oldham is always great and gives me the attention I need for my car to be serviced. Always does a good job! Oldham is always great and gives me the attention I need for my car to be serviced. Always does a good job! More
Other Employees Tagged: Bryan Oldham
February 01, 2025
It was great problem with my car was resolved in a timely manner. Thank you. manner. Thank you. More
Other Employees Tagged: Bret Bonin , Chris
February 01, 2025
Working with Crest Cadillac in Frisco is just so easy! From scheduling to communications, I always feel confident that my car is being taken care of!! From scheduling to communications, I always feel confident that my car is being taken care of!! More
Other Employees Tagged: Juda Shamay
January 31, 2025
When I got there, there was an issue with my reservation, however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services sch however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services scheduled and also was able to have an electrical problem repaired. Additionally, he arranged for a ride to take me home and pick me up so that I did not need to stay at the dealership all day. It was all appreciated. More
January 31, 2025
Greg Vetrano was our service advisor and was slow to respond and not forthcoming. It was not the Cadillac luxury experience I would expect when there was a 3% fee to use my credit card. The aftermarket respond and not forthcoming. It was not the Cadillac luxury experience I would expect when there was a 3% fee to use my credit card. The aftermarket shop who fixed my CTS V (because Cadillac could not) did not charge a fee. I will likely not bring my car back to Crest for any future servicing. We were not given a loaner car and had to use our own Uber to pick it up. More
January 31, 2025
Crest Collision is amazing ! They are very friendly and care about their customers . They keep you informed every step of the process for getting your car back on the road . They are very friendly and care about their customers . They keep you informed every step of the process for getting your car back on the road . More
Other Employees Tagged: Lincoln , was the service employee that help me and kept me informed of my vehicle

