James Freel | Page 5
Cadillac Certified Service Director
Crest Cadillac
6280 State Hwy 121
Frisco, TX 75034
499 Reviews
Write a Review499 Reviews of James Freel
November 29, 2025
Crest has the best service in the area. They always take care of our car with the best care possible. Our service advisor, Shawn Baron gives us the best care possible. They always take care of our car with the best care possible. Our service advisor, Shawn Baron gives us the best care possible. More
Other Employees Tagged: Shawn Baron
November 26, 2025
Easy to schedule and the communication was consistent, thorough, and helpful. The truck came back spotless and looked nicer than when we bought it. thorough, and helpful. The truck came back spotless and looked nicer than when we bought it. More
Other Employees Tagged: Greg Vetrano
November 26, 2025
They lied and didn’t check my tire sensor because they didn’t have the security lugnut, even though all of my lugnuts are regular. I will not be returning to this dealership due to their lack of work ethi didn’t have the security lugnut, even though all of my lugnuts are regular. I will not be returning to this dealership due to their lack of work ethic and customer service.. More
November 24, 2025
The dealership and it service team insure that we are always well taken care of and they approach service from the customers perspective. The technology and real-time communication of data about our vehi always well taken care of and they approach service from the customers perspective. The technology and real-time communication of data about our vehicles condition eveen before the service advisor talkes to us is amazing More
November 22, 2025
My last service was acceptable. My last attempt to get service on 11/18 was terrible. Over 2 weeks to have service with a loan car is unacceptable. I buy my cars at Sewell and I wil My last attempt to get service on 11/18 was terrible. Over 2 weeks to have service with a loan car is unacceptable. I buy my cars at Sewell and I will only have my cars serviced at Sewell. I will never step foot into Crest again. It has always been a disappointment. More
November 21, 2025
I would like to thank Monica for being an awesome help with the vehicle i purchased. However, the loan department has very shady practices. Jody ran my credit through some lenders that i didn’t approve, i with the vehicle i purchased. However, the loan department has very shady practices. Jody ran my credit through some lenders that i didn’t approve, i’m still trying to dispute the inquiries and I will continue because I did not authorize Jody to illegally run my Social Security number. More
Other Employees Tagged: Caleb Brosin, Kodie Cadenhead, Matt Riedl, Keilyn Michaelis , Myles Bates, Schuyler Crouch, Jody real shady financial lender
November 20, 2025
Without a doubt, this is a place I highly recommend and will always return to because of the trust and quality of service they offer. Bryan and the entire team are a great asset to the dealership! will always return to because of the trust and quality of service they offer. Bryan and the entire team are a great asset to the dealership! More
November 17, 2025
I am very very happy with my Crest dealership. My service advisor, Greg Vetrano always gives me updates on the work being and gets me taken care of as quickly as possible. My service advisor, Greg Vetrano always gives me updates on the work being and gets me taken care of as quickly as possible. More
Other Employees Tagged: Greg Vertrano

