My service advisor Shawn was great.
He communicated with me on all issues and ensured that my car is fixed properly.
He communicated with me on all issues and ensured that my car is fixed properly.
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by Nate
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Crest Cadillac responded
Thank you for sharing your positive experience! We're delighted to hear that Shawn provided excellent communication and ensured your vehicle received proper care. We appreciate you recognizing outstanding service and look forward to serving you again.
It’s always a great experience at Crest Cadillac!
I highly recommend this dealership to everyone i know!
I highly recommend this dealership to everyone i know!
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by DLTHOMPS74
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Crest Cadillac responded
We are honored to hear about your wonderful experience with us! Your recommendation to everyone you know means the world to our team. We truly value customers like you who take the time to share their positive experiences. Your feedback motivates us to continue providing exceptional service to every person who walks through our doors. Thank you for choosing Crest Cadillac and for being such a valued part of our community.
I am very very happy with my Crest dealership.
My service advisor, Greg Vetrano always gives me updates on the work being and gets me taken care of as quickly as possible.
My service advisor, Greg Vetrano always gives me updates on the work being and gets me taken care of as quickly as possible.
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by LINDAGMORRIS20000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Greg Vertrano
Nov 25, 2025 -
Crest Cadillac responded
Thank you for sharing your wonderful experience with us at Crest Cadillac. We're thrilled to hear you're extremely satisfied with our dealership and Greg Vetrano's service. It's great to know Greg keeps you informed and ensures efficient service. Your satisfaction means everything to us, and we appreciate you recognizing our team's dedication.
Disappointed in how the service of this dealership has
gone down. I sat in my car for 10 minutes waiting to be greeted while I saw another individual sitting in a chair on his cell phone.
gone down. I sat in my car for 10 minutes waiting to be greeted while I saw another individual sitting in a chair on his cell phone.
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by JANIEANDBRANDON
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2025 -
Crest Cadillac responded
Your feedback is appreciated. Please reach our to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.
Everyone I worked with was outstanding and very
professional they went above my expectations and I plan to do me work with them in the future as it arises
professional they went above my expectations and I plan to do me work with them in the future as it arises
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by shrid99
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Crest Cadillac responded
Thank you for your outstanding review! We're thrilled that our team exceeded your expectations with professional service. We look forward to serving your future automotive needs at Crest Cadillac.
Great service Greg was great to work together with work
was perfect and honest thx
was perfect and honest thx
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by Richard
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Crest Cadillac responded
Thank you for the wonderful review, Richard! We're delighted to hear Greg provided excellent service and that you found our work perfect and honest. We appreciate customers like you and look forward to serving you again!
The service at Crest is always great and they treat you
like family. I have never had any issues
like family. I have never had any issues
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by jmonte13
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Crest Cadillac responded
Thank you for your wonderful review! We're delighted to hear that our team consistently provides great service and makes you feel like family. Your loyalty means everything to us, and we look forward to continuing to serve you with the same level of care.
I had an excellent experience purchasing my new car.
From the moment I walked in, the team was friendly, knowledgeable, and truly focused on helping me find the right vehicle. They explained everything
From the moment I walked in, the team was friendly, knowledgeable, and truly focused on helping me find the right vehicle. They explained everything clearly, answered all of my questions, and never made me feel pressured.
The financing process was quick and straightforward, and the car was spotless and ready to go when I arrived. Overall, it was one of the easiest car-buying experiences I’ve ever had. I highly recommend this dealership to anyone looking for quality service and a great selection of vehicles. My salesperson Juda Shamay was professional, patient, and extremely helpful throughout the entire process. They took the time to understand what I needed, walked me through all my options, and made sure I felt confident in my decision.
The entire experience—from test-driving to financing—was smooth and stress-free. I’m thrilled with my new car and truly appreciate the outstanding customer service.
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by sandra26121
Nov 25, 2025 -
Crest Cadillac responded
Thank you for this wonderful review! We're thrilled you had such a positive experience with our team. It's great to hear that our staff provided clear explanations without pressure, and that the financing process was smooth and efficient. We're so happy everything from the test drive to pickup exceeded your expectations. Enjoy your new vehicle, and thank you for choosing Crest Cadillac!
Very courteous and respectful and willing to listen to my
concerns about my car. Reviewed every detail concerns what needed attention to my car and found discomfort that decreased my bill. Thank you Logan Mc
concerns about my car. Reviewed every detail concerns what needed attention to my car and found discomfort that decreased my bill. Thank you Logan McPherson
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by PAULADOREEN
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Crest Cadillac responded
Thank you for your positive feedback! We're pleased our team listened to your concerns and thoroughly reviewed your vehicle's needs. It's great that we could address issues that reduced your costs. We appreciate your business and look forward to serving you again.
Logan very helpful, was able to get loaner car when I
needed it. Very knowledgeable.
needed it. Very knowledgeable.
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by CARCHIBECK
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Crest Cadillac responded
Thank you for the positive feedback! We're glad Logan could help you get the loaner car you needed and provide knowledgeable service. We appreciate you sharing your experience and look forward to serving you again at Crest Cadillac.
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