James Freel | Page 7

Crest Cadillac responded

Thank you for sharing your positive experience! We're thrilled to hear that Logan McPherson provided excellent service by keeping you informed and completing thorough work efficiently. Your feedback means so much to our team. Thank you for choosing Crest Cadillac!

Crest Cadillac responded

We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that we delivered on our promise to have your car ready when expected and that you found the process both quick and straightforward. We're especially pleased that our team made such a positive impression with their welcoming approach. Your kind words about our staff mean a great deal to us, as providing excellent customer service is at the heart of what we do. Thank you for choosing Crest Cadillac for your automotive needs.

Crest Cadillac responded

We're glad you appreciate our quality work on your vehicle. We apologize for the scheduling challenges and delayed callback - timely communication is essential. Thank you for your feedback and patience.

Crest Cadillac responded

We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you received excellent care for your vehicle needs and appreciated being kept informed throughout the process. Your feedback about the outstanding service you received means a great deal to us at Crest Cadillac. We take pride in ensuring our customers feel well taken care of and stay updated on their vehicle's progress. Thank you for choosing us and for taking the time to share your experience.

Crest Cadillac responded

We are absolutely thrilled to hear about your positive experience with us! Your feedback about our timely repair work and communication means so much to our team. We understand that dealing with unexpected tire road damage and needing a tow can be stressful, so we're pleased we could handle everything you needed and keep you informed throughout the process. Thank you for trusting us with your vehicle repair needs, and we appreciate you taking the time to share your experience.

Crest Cadillac responded

We greatly appreciate your kind words about the repair work and service you received. It means so much to hear that our team provided prompt and courteous assistance throughout the process. Your trust in choosing to work with us again is truly valued, and we look forward to serving you in the future.

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic that you found our team member to have such a genuine approach and positive personality. We're delighted that you felt comfortable with their friendly demeanor and appreciated how they focused on truly helping you make the right choices for your needs. Your kind words about receiving authentic assistance rather than feeling pressured mean so much to us. Thank you for taking the time to share these positive thoughts about your visit!

Crest Cadillac responded

We are delighted to hear about your positive experience with our service team. Your feedback about our clear communication and reliable timing means a great deal to us. We take pride in delivering on our promises and ensuring your vehicle receives the quality care it deserves. It's wonderful to know that we met your expectations from start to finish. Thank you for choosing Crest Cadillac and for sharing your experience with others.

Crest Cadillac responded

Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.

Crest Cadillac responded

We are thrilled to hear about your positive experience with our service team. Your loyalty over the years means everything to us, and we're delighted that you've consistently received exceptional service. Having a trusted service representative who understands your needs makes all the difference in maintaining your vehicle. We truly appreciate customers like you who take the time to recognize outstanding service, and we look forward to continuing to serve you for many years to come.