Logan McPherson is the best service rep.
I’ve used him for years and will continue to do so.
I’ve used him for years and will continue to do so.
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by MYBARRA2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Logan McPherson - Five stars!
Nov 05, 2025 -
Crest Cadillac responded
We are thrilled to hear about your positive experience with our service team. Your loyalty over the years means everything to us, and we're delighted that you've consistently received exceptional service. Having a trusted service representative who understands your needs makes all the difference in maintaining your vehicle. We truly appreciate customers like you who take the time to recognize outstanding service, and we look forward to continuing to serve you for many years to come.
Wonderful service as always.
Everyone is helpful and kind. Treat you like a VIP.
Always a great experience.
Everyone is helpful and kind. Treat you like a VIP.
Always a great experience.
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by Jennyc777
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Greg V
Nov 05, 2025 -
Crest Cadillac responded
We are thrilled to hear about your consistently positive experiences with us. Your feedback about our team's helpfulness and kindness means so much to us. We take great pride in making every customer feel valued and appreciated during their visit. It's wonderful to know that we continue to deliver the exceptional service you deserve. Thank you for taking the time to share your experience with us.
Team at Crest Cadillac Service is very friendly and
efficient. Work was completed in about one day and loaner car provided. I failed to ask if this was covered by the warranty I purchased but assume th
efficient. Work was completed in about one day and loaner car provided. I failed to ask if this was covered by the warranty I purchased but assume that was checked by the advisor.
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by Yelloroze822
Verified Customer
Verified Customer
Other Employees Tagged:
Logan McPherson
Nov 04, 2025 -
Crest Cadillac responded
We are excited to hear about your positive experience with our service team. Your feedback about the friendly and efficient service you received truly means a lot to us. We understand how important it is to complete work promptly, and we are glad we could finish everything within a day while providing you with a loaner vehicle for your convenience. We appreciate you trusting us with your service needs, and we look forward to continuing to provide you with the same level of care in the future.
Shawn is awesome!
He always gets things fixed the first time. I always go to Crest Cadillac for my service needs.
He always gets things fixed the first time. I always go to Crest Cadillac for my service needs.
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by DEANROBBINS
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Crest Cadillac responded
We are delighted to hear about your positive experience with our service team. It's wonderful to know that you consistently receive quality repairs that address your needs completely the first time. Your loyalty and trust in choosing Crest Cadillac for your ongoing service requirements means so much to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the reliable service you've come to expect.
My service was taken care of promptly and prioritized
based on my work timings. It was done fast
based on my work timings. It was done fast
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by Jathin.yalamanchili
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Arman
Oct 30, 2025 -
Crest Cadillac responded
Thank you for sharing your positive experience with us. We are happy to hear that our team was able to accommodate your work schedule and provide prompt service that met your needs. Your feedback about our efficiency and ability to prioritize based on your timing means a great deal to us. We truly appreciate customers like you who take the time to recognize our efforts, and we look forward to continuing to serve you with the same level of care and attention in the future.
Quick fast and solved my issues with my Cadillac Escalade
in a timely manner, thanks
in a timely manner, thanks
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by ANTCHAPMAN67
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Monica
Oct 30, 2025 -
Crest Cadillac responded
We are absolutely thrilled to hear that our team was able to address your Escalade concerns efficiently and promptly. Your satisfaction with the swift service you received means everything to us. We understand how important it is to get you back on the road quickly, and we're pleased that we could resolve everything in a way that met your expectations. Thank you for taking the time to share your positive experience with us.
Greg is great to work with andI had a great experience
with the service he provided.
with the service he provided.
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by ASH.HOSS.NW
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Crest Cadillac responded
Thank you for taking the time to share your positive experience with us. We are excited to hear that you had such a wonderful time working with our team and that the service provided exceeded your expectations. Your feedback about having a great experience means so much to us at Crest Cadillac. We truly appreciate customers like you who take the time to recognize excellent service, and we look forward to continuing to serve you in the future.
Please have a system that can let the customer know ASAP
that the vehicle was completed. We don’t want to wait for the service customer person was on lunch for almost 2 hours and come back to call me. This
that the vehicle was completed. We don’t want to wait for the service customer person was on lunch for almost 2 hours and come back to call me. This service is supposed to be fast and convenience. I keep calling to check the status and ask for Alto ride and seems no one can help. I must ask to Logan the manager around 3:00 PM to arrange my ride to get back to Crest dealership and take my car.
Please have some one else to take over while your staff was out for lunch when the vehicle is ready.
Thanks
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by LIVENCIVIL
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Crest Cadillac responded
Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns
Always good service and comfortable accommodation while
you wait. Well recommended by me for sure
you wait. Well recommended by me for sure
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by dhaynes101
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Crest Cadillac responded
Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you consistently receive quality service and find our waiting area comfortable during your visits. Your recommendation means a great deal to our team, and we truly appreciate your trust in our services. We look forward to continuing to provide you with the excellent experience you have come to expect.
Excellent service experience at Cadillac Crest.
Chris, my service manager, was outstanding—knowledgeable, attentive, and kept me informed every step of the way. The entire process was smooth and ef
Chris, my service manager, was outstanding—knowledgeable, attentive, and kept me informed every step of the way. The entire process was smooth and efficient. Highly recommend working with Chris Brintnall and the Cadillac service team!
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by ALMAOTZ15
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Crest Cadillac responded
We are absolutely thrilled to hear about your outstanding service experience with us! It's wonderful to know that your service manager provided such knowledgeable and attentive care throughout your visit. We take great pride in keeping our customers well-informed during every step of the process, and we're delighted that you found everything to be smooth and efficient. Your recommendation of our service team means the world to us. We truly appreciate you taking the time to share your positive experience!
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