James French
James French at Niello Audi

James French | Page 5

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of James French

June 26, 2024

Dealership Rating
Employee Rating

I have leased a couple of cars with Cain. His professionalism and customer service are exemplary. More

by YASINI
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter , Anthony (Car pickup/drop off)

Jun 26, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Cain delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

June 25, 2024

Dealership Rating
Employee Rating

After 16 years I was ready to replace my old Audi. I found my experience to be customer friendly. Christian, Steve and I believe Alex worked with me to get me into the car I wanted in a way I could a More

by PJOHNSTON8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Ibanez, Steve Tracy

Jun 25, 2024

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

June 21, 2024

Dealership Rating
Employee Rating

Polite, prompt, and professional - James kept me informed and respected my time during the 4 day process of getting my car serviced under warranty. He restored my decision to continue to come to Niello after More

by cstangl01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 22, 2024

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 04, 2024

Dealership Rating
Employee Rating

Explanation for service was made clear, suggestion for other service was communicated well and overall service was great More

by parklinda28@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 27, 2024

Dealership Rating
Employee Rating

Very helpful, clean, and responsive. James is an amazing service provider. I’ll continue to come back. James goes above and beyond to provide exceptional service. More

by STEPHEN23F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team, Stephen. We're glad to hear James delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 13, 2024

Dealership Rating
Employee Rating

James was a pleasure to meet and work with! He made the process enjoyable and entertaining! He has followed up with us after purchase to feel valued. More

by AHOTPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Trenner

May 13, 2024

Niello Audi responded

It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 10, 2024

Dealership Rating
Employee Rating

James is always super helpful and informative. Everyone I come in contact with at the dealership rocks! More

by Simplytamika5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Niello Audi responded

Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 09, 2024

Dealership Rating
Employee Rating

James is excellent. He is extremely knowledgeable and communicative regarding issues related to the repair and timing. More

by MONTANE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Niello Audi responded

Thank you! James and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 04, 2024

Dealership Rating
Employee Rating

Great service team. James was on top of the work. Very easy to get an update More

by uglykiddjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Milana Savchenko , Steve Tracy

May 05, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 22, 2024

Dealership Rating
Employee Rating

James French is excellent and I really appreciated his communication and respect of my time. More

by MONTANE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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