James French
James French at Niello Audi
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James French | Page 4

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of James French

September 15, 2023

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Employee Rating

James is the best. He is always friendly and cheerful. He listens to your issues and always make you feel important. I always wait until I can see him when I need se More

by LOVETHEMOMS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Ponce

Sep 20, 2023

Niello Audi responded

What a lovely review! We're definitely lucky to have James on our team and we'll be sure to pass along your compliments so he knows what a big impression he made. Happy driving!

August 24, 2023

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Employee Rating

Eric was an exceptional advisor with great communication. He went above and beyond what was expected and I will always come back to service my vehicle with him. More

by KALEBABNER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 30, 2023

Niello Audi responded

This is what we love to hear, Kale! We’re glad that Eric provided you with such an exceptional service experience. We will make sure to pass your thanks along. See you next time!

July 30, 2023

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Employee Rating

James French (Service Advisor) was very professional and respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the j More

by VH
Recommend Dealer
Yes
Aug 03, 2023

Niello Audi responded

VH, It's wonderful to hear that James made your recent sunroof replacement a 5-star experience. We will make sure to let him know that you appreciated his work and look forward to working with you again in the future!

July 26, 2023

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Employee Rating

Service department is amazing. Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear wi More

by KERMIT.DOEDE
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker

Aug 03, 2023

Niello Audi responded

We appreciate you taking the time to walk us through your recent service visit. It's wonderful to know that Scott and James helped to make the experience such a great one. Thank you for choosing Niello Audi!

July 25, 2023

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Employee Rating

Great service. I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi ev More

by EROVAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

Aug 03, 2023

Niello Audi responded

Thank you for your continued trust and support! It is truly a pleasure taking care of you and your Q5 and we're glad to know an annual inspection with us is always a part of your summer plans. See you next year!

July 01, 2023

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Employee Rating

Organized, courteous, and friendly interaction with everyone involved. A very positive experience on all levels. More

by DICKDALPINO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr

Jul 07, 2023

Niello Audi responded

We're happy to know that our team made your recent service visit such a positive one, Dick! Thank you for choosing Niello Audi and for taking the time to leave us a review. See you next time!

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