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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 122

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,262 Reviews
4.8

1,262 Reviews

Write a Review

1262 Reviews of James Fuhs

February 02, 2024

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Employee Rating

I had a great experience. If possible I will purchase all my Ford vehicles here and have them serviced here too. Honesty about repair time is important, since I have experie More

by BRUCEMAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2024

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Folsom Lake Ford! If there is anything else I can do for you, please feel free to give me a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

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Great service. Everyone was great, Work done on time and correct every time I go to Folsom Lake Ford. More

by GK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins , Paul Campagna

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Feb 08, 2024

Folsom Lake Ford responded

I sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

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I come from Roseville for their service. super people to work with. I have purchase another truck thier. will have it sevic3d thier. More

by CLAUDIAPRAKIN
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Recommend Dealer
Yes
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Feb 08, 2024

Folsom Lake Ford responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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They are convenient location and offers a wonderful shuttle service to pick and and drop off while they have your car! More

by DBARTOW
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Recommend Dealer
Yes
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Feb 07, 2024

Folsom Lake Ford responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful shuttle service experience! I really appreciate this feedback and I will share it with the team. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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Employee Rating

Great service, friendly staff, Dave Laughlin is a great employee gives you everything you need to know. More

by JON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins , Paul Campagna, Dave Laughlin

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Feb 07, 2024

Folsom Lake Ford responded

Thank you for reaching out to us and letting us know about your recent visit, Jon. We appreciate everything Dave does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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Employee Rating

Great service experience. The team is always easy to work with and everything is done in a timely manner. More

by JWALKER40
Service Price Transparency
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Recommend Dealer
Yes
Print
Feb 07, 2024

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great service experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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Employee Rating

Great customer services and amenities at the dealership. Staff was very courteous, friendly and provided timely updates for my vehicle servicing. More

by ERIKNELS790
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins , Paul Campagna, James Willis

Print
Feb 07, 2024

Folsom Lake Ford responded

Erik, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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I am so pleased with this dealership. Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was More

by SCOTLIN03
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Recommend Dealer
Yes
Print
Feb 05, 2024

Folsom Lake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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Employee Rating

Service advisors are usually great. I Wish there was a little more continuity there so they didn't chamge as much More

by IAN.MCCARTY1
Service Price Transparency
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Recommend Dealer
Yes
Print
Feb 06, 2024

Folsom Lake Ford responded

Ian, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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Employee Rating

Dealership is very prompt and professional with all service and communication with repairs and billing. More

by coldsun4777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 05, 2024

Folsom Lake Ford responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Folsom Lake Ford provided you with a great dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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