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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 124

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,262 Reviews
4.8

1,262 Reviews

Write a Review

1262 Reviews of James Fuhs

January 26, 2024

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Employee Rating

Folsom Lake Ford always goes above and beyond for me. I truly feel they appreciate me as a customer. More

by ericaltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2024

Folsom Lake Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

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Employee Rating

Jim, our service advisor was so thorough and thoughtful in support of our service needs. Thermos for a great experience. More

by Steven
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2024

Folsom Lake Ford responded

Steven, it is wonderful to hear that our team was able to provide you with a great experience! I appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

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Employee Rating

Very good service and the driver Wayne is very polite and courteous and very professional glad you have him on your team More

by wrgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 30, 2024

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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Employee Rating

The service on our 2016 Ford Expedition was exceptional. Luis really took care of my wife trouble shooting the problem (it was a faulty ignition coil) and completing the work and getting her back on the ro More

by JON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Lagarda

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Jan 30, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to write such great feedback, Jon. Our primary focus is to provide every customer with exceptional service, and I am extremely happy to hear that Luis was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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Employee Rating

James Willis and James fuhs provided excellent service. Recommended for next service anytime . Excellent customer service More

by PARMG42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James willis

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Jan 30, 2024

Folsom Lake Ford responded

We cannot thank you enough for your wonderful review of Folsom Lake Ford and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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Employee Rating

I have had very good experiences at Folsom Lake Ford Service. The staff is great and always kept me up to date on the work progress for my Ford. More

by ROB.REIS1962
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 30, 2024

Folsom Lake Ford responded

Thanks for the feedback, Rob. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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Employee Rating

Great service and communication. They got my car in right away. They did an amazing job More

by JAY_SNIDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 30, 2024

Folsom Lake Ford responded

Thank you for this amazing review! We appreciate your business, Jay. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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Employee Rating

James was great and the coffee was hot. Tour of the lot was fun and neat. More

by RICHARDMONTGOMERY773
Service Price Transparency
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Recommend Dealer
Yes
Print
Jan 29, 2024

Folsom Lake Ford responded

Thank you so much for the nice review, Richard! We really appreciate this feedback and I'll be certain to share your compliments with James and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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Employee Rating

When I left the lumbar support switch on my seat was broken. It wasn’t broken when I turned the car in. Also, when the car was returned to me the dash was still not put in place. I had to remind them th More

by BENKARDOKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jan 25, 2024

Folsom Lake Ford responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

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Employee Rating

Folsom Lake Ford is great! I will always continue to come to FLF to buy and service my Ford vehicles. Brigitte is Great! More

by CAVEMANTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri , Brigitte Karen, Dan Frye, Robbie Zepponi, Tom Zraick, & Chuck the parts manager.

Print
Jan 26, 2024

Folsom Lake Ford responded

Thank you for taking the time to leave us this great review of our dealership. I will be sure to share your kind words with Brigitte. We appreciate your business and we look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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