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James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs | Page 29

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of James Fuhs

February 02, 2024

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Excellent customer service and friendly staff, from check in to check out. We’re very happy with the dealership from purchase to service. More

by GRPORTER
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Yes
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Feb 08, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to let me know how happy you are with your experience with us! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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They are convenient location and offers a wonderful shuttle service to pick and and drop off while they have your car! More

by DBARTOW
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Yes
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Feb 07, 2024

Folsom Lake Ford responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful shuttle service experience! I really appreciate this feedback and I will share it with the team. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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Great service experience. The team is always easy to work with and everything is done in a timely manner. More

by JWALKER40
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Yes
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Feb 07, 2024

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great service experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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Great service, friendly staff, Dave Laughlin is a great employee gives you everything you need to know. More

by JON72
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Dave Laughlin

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Feb 07, 2024

Folsom Lake Ford responded

Thank you for reaching out to us and letting us know about your recent visit, Jon. We appreciate everything Dave does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

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Great customer services and amenities at the dealership. Staff was very courteous, friendly and provided timely updates for my vehicle servicing. More

by ERIKNELS790
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , James Willis

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Feb 07, 2024

Folsom Lake Ford responded

Erik, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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Friendly Professional Staff, courteous and quick. My work was done way quicker than I thought, and I was very happy with all they had done. More

by CHOPPERS64
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Yes
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Feb 05, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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Dealership is very prompt and professional with all service and communication with repairs and billing. More

by coldsun4777
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Yes
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Feb 05, 2024

Folsom Lake Ford responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Folsom Lake Ford provided you with a great dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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The dealership has great customer service and very accommodating. I will always bring my car here for service. More

by CLOKER123
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Yes
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Feb 05, 2024

Folsom Lake Ford responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Folsom Lake Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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Service advisors are usually great. I Wish there was a little more continuity there so they didn't chamge as much More

by IAN.MCCARTY1
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Yes
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Feb 06, 2024

Folsom Lake Ford responded

Ian, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 31, 2024

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I am so pleased with this dealership. Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was More

by SCOTLIN03
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Recommend Dealer
Yes
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Feb 05, 2024

Folsom Lake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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