James Hatchett
James Hatchett at BMW of Orland Park

James Hatchett | Page 11

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
235 Reviews
4.8

235 Reviews

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235 Reviews of James Hatchett

April 16, 2025

Dealership Rating
Employee Rating

Liz was great. Helpful, nice. Informative. I will go back without a problem. Thank you More

by ROBERTACOLES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Cornelius

Apr 16, 2025

BMW of Orland Park responded

Thank you for reviewing Liz and BMW of Orland Park! Have a lovely day!

April 14, 2025

Dealership Rating
Employee Rating

I was very satisfied with the service and advice I received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. More

by WVKEEN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

BMW of Orland Park responded

We're delighted to hear that James provided attentive service and clear advice during your visit to BMW of Orland Park. Thank you for sharing your positive experience with us!

April 13, 2025

Dealership Rating
Employee Rating

Accomplished service team who are knowledgeable, thorough, accommodating and always appreciative of my return business. More

by DBIERNACKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

Apr 14, 2025

BMW of Orland Park responded

Thank you for recognizing our service team at BMW of Orland Park! We're delighted to know that their expertise and dedication keep you coming back. We appreciate your continued trust in us!

April 10, 2025

Dealership Rating
Employee Rating

Friendly faces, fast and accurate diagnosis and repairs of any issues. Nice waiting area with amenities. More

by MREED135II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski , Liz Cornelius, Tony Scanlon

Apr 10, 2025

BMW of Orland Park responded

Thank you for the positive feedback! We're delighted to hear that our team at BMW of Orland Park provided friendly service and a comfortable waiting area. We appreciate your support and look forward to assisting you in the future!

April 09, 2025

Dealership Rating
Employee Rating

Mr Kevin Hernandez is extremely knowledgeable. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. More

by Ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Pool , Kevin Hernandez

Apr 10, 2025

BMW of Orland Park responded

We're delighted to hear that Kevin and Vince provided such knowledgeable and helpful service at BMW of Orland Park. Thank you for choosing us, we look forward to assisting with your future vehicle needs!

April 08, 2025

Dealership Rating
Employee Rating

Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. More

by BMN1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool , Tony Scanlon

Apr 08, 2025

BMW of Orland Park responded

Thanks a million, from the BMW of Orland Park Team!

March 30, 2025

Dealership Rating
Employee Rating

Nice setup and coffee machine. A little loud. And bathroom needs needs paper products. But service is fine More

by EDGAREFLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

BMW of Orland Park responded

Edgare, thanks for your feedback! We're glad you enjoyed the setup and coffee at BMW of Orland Park. We'll make sure to address the noise level and bathroom supplies with our team.

March 30, 2025

Dealership Rating
Employee Rating

Promote James Hatchett be done he is the face of Ziegler BMW. Absolutely top grade service from James talk to him directly when you want business from this dealer. He is like Family. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Kendra , Grant is awesome

Mar 31, 2025

BMW of Orland Park responded

Rob, thank you for the wonderful feedback! We're delighted to hear that James provided top-grade service at BMW of Orland Park. We'll be sure to share your kind words with him and appreciate your recommendation!

March 29, 2025

Dealership Rating
Employee Rating

James did a very good job. ... Zeigler BMW should be the go 2 for anyone looking to buy a car or for service. Highly recommended. More

by nktamlieh4511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

BMW of Orland Park responded

Thank you for the high recommendation! We're delighted to hear that James provided excellent service at BMW of Orland Park. We appreciate your support and look forward to assisting you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

I love BMW of Orland Park. My service advisor was very nice and professional; he knew his work well. More

by NMMITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Pool , Cory Kazienko

Mar 26, 2025

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park! We are glad that our team has been professional and helpful. See you next time!

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