James Hatchett
James Hatchett at BMW of Orland Park

James Hatchett | Page 12

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
235 Reviews
4.8

235 Reviews

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235 Reviews of James Hatchett

March 25, 2025

Dealership Rating
Employee Rating

Kept me updated along the way. Water and coffee provided is always a plus. Seats in the waiting area are too low in my opinion. More

by GARCIAALEX711
Recommend Dealer
Yes
Mar 26, 2025

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear that the updates and refreshments were appreciated. We'll take note of your feedback about the seating in our waiting area.

March 23, 2025

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A fantastic group of people! !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McK More

by WRN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Orland Park responded

It's wonderful to hear that you felt like part of the family at BMW of Orland Park! We're proud of our team's professionalism and personable service. Thank you for sharing your experience with us!

March 23, 2025

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Once again BMW of Orland Park has been amazing. They are always nice, they know me by name, and the service they give is outstanding! More

by KOOKIN69
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Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright, Dion Grace , Mark Bugajski

Mar 24, 2025

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team continues to provide outstanding service and a personal touch. We look forward to welcoming you back soon!

March 21, 2025

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James provided excellent customer service while helping me! The ambience of the entire dealership was warm and friendly. More

by MHALL1REASON
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2025

BMW of Orland Park responded

We're delighted to hear that James and the team at BMW of Orland Park made your visit enjoyable with their excellent service and welcoming atmosphere. Thank you for sharing your experience!

March 20, 2025

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Had a great experience working with Rob Snipe and his team to have my BMW iX maintained. They helped me out with a loaner car and kept me in the loops through the visit. Thanks all! More

by PETER.NANOS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Snipe , Connor

Mar 20, 2025

BMW of Orland Park responded

Peter, we're delighted to hear that Rob and the team at BMW of Orland Park provided you with a seamless maintenance experience. We appreciate your feedback and look forward to assisting you in the future!

March 18, 2025

Dealership Rating
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Corey was attentive and the service tech video was thorough. Follow up questions addressed well. More

by CSeay
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory Kazienko, Joe McFadden concern for my service appointment after new purchase

Mar 18, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park. We appreciate your kind words for Corey! See you next time!

March 18, 2025

Dealership Rating
Employee Rating

I never feel lied to or taken advantage of when visiting this dealer, regardless of who I get to work with. Will continue doing business here for any BMW needs. The quality of their work is always excepti More

by ELIASMARTINEZ4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 18, 2025

BMW of Orland Park responded

Elias, it's wonderful to hear that you consistently have a positive experience with us at BMW of Orland Park. We appreciate your trust and look forward to assisting with all your future BMW needs!

March 15, 2025

Dealership Rating
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Great service and knowledge. It’s always a pleasure to do any business with Zieglar. More

by Taki
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace , Liz Cornelius

Mar 17, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park and sharing your experience with Zieglar! See you next time, Taki.

March 12, 2025

Dealership Rating
Employee Rating

James took care and followed up my requests the whole time. Very reliable technical support and dealer. Thanks. More

by PIKE45
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2025

BMW of Orland Park responded

We're delighted to hear that James provided reliable support and took great care of your needs at BMW of Orland Park. Thank you for sharing this positive feedback!

March 08, 2025

Dealership Rating
Employee Rating

He was personal. He ask if l wanted to get my car cleaned. If thought it was snowing. More

by MANSON226
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Recommend Dealer
Yes
Mar 10, 2025

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience, Manson.

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