Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

James Hatchett

Overview Reviews (235) Inventory (360)

Contact Me

View All Employees

< View All Employees

James Hatchett

James Hatchett | Page 19

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me

4.8

235 Reviews

Overview Reviews (235) Inventory (360)

4.8

235 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact James Hatchett

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

235 Reviews of James Hatchett

November 06, 2024

Dealership Rating

Employee Rating

attentive, cooperative, available, resolved the problem immediately. Dealt with all levels of this dealership, wonderful experience. immediately. Dealt with all levels of this dealership, wonderful experience. More

by R.BOSACK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph DiGiovanni, Marc Boomsma , Gus Gertos

Report | Print

Nov 06, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive feedback! It's wonderful to hear that you had a premier experience with our team at BMW of Orland Park.

November 05, 2024

Dealership Rating

Employee Rating

Mr. James Hatchett is very attentive and a consummate professional. He provides a great service. professional. He provides a great service. More

by KESHAPARKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 06, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We are happy to hear that James was attentive and professional. See you next time!

November 05, 2024

Dealership Rating

Employee Rating

James is always a pleasure to work with and always takes good care of me when I come in for service. good care of me when I come in for service. More

by TRSELLERS118

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 05, 2024 -

BMW of Orland Park responded

We are glad to hear that James has been a pleasure to work with. Thank you for trusting BMW of Orland Park with your service needs!

November 01, 2024

Dealership Rating

Employee Rating

A great service experience from the moment you drive into the dealership. Both Mr. Hatchet and Mr. Jakubowski are tenured professionals, who provide you with comprehensive service options. the dealership. Both Mr. Hatchet and Mr. Jakubowski are tenured professionals, who provide you with comprehensive service options. More

by drjct288

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Jason Jakubowski

Report | Print

Nov 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Hatchet and Jakubowski at BMW of Orland Park! We're delighted to know that their expertise made your visit exceptional, and we look forward to serving you again in the future!

October 28, 2024

Dealership Rating

Employee Rating

James is an exceptional service advisor. He always takes great care of me and my vehicle. He's knowledgeable, professional, and goes the extra mile to ensure a positive experience. He always takes great care of me and my vehicle. He's knowledgeable, professional, and goes the extra mile to ensure a positive experience. More

by BRIAN_BOLTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Bustamante , Nick Shellberg

Report | Print

Oct 28, 2024 -

BMW of Orland Park responded

Brian, it's marvelous to know you can count on James to provide top-tier service. Your feedback is greatly appreciated and we'll be sure to share your kind words with him. See you next time at BMW of Orland Park!

October 27, 2024

Dealership Rating

Employee Rating

I appreciate the service is available ASAP. I have came in get topped off and it was fast as easy. I was able to get going quickly. I have came in get topped off and it was fast as easy. I was able to get going quickly. More

by JAGUARPROPERTY7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool , Tony Scanlon, Nick Shellberg

Report | Print

Nov 06, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that our quick service met your needs and got you back on the road swiftly. If there's anything else we can do for you, feel free to reach out anytime. Take care! Brian Coster - Service Manager - 708-460-4545

October 27, 2024

Dealership Rating

Employee Rating

Great service and very communicative. Will definitely be back for my next service appointment. Thank you. Will definitely be back for my next service appointment. Thank you. More

by D.VADBUNKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 28, 2024 -

BMW of Orland Park responded

We're delighted to hear you had a great experience with us at BMW of Orland Park! Thank you for the kind words, and we look forward to seeing you again for your next service appointment.

October 26, 2024

Dealership Rating

Employee Rating

James was very professional, approachable, and knowledgeable. He exemplified what putting the customer first means. knowledgeable. He exemplified what putting the customer first means. More

by Goldiebrown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 28, 2024 -

BMW of Orland Park responded

Goldie, thank you for recognizing James's professionalism and dedication at BMW of Orland Park. We're delighted to hear he provided such a positive experience!

October 25, 2024

Dealership Rating

Employee Rating

This time I was treated professionally, it seems like the team may have changed after a year. James is professional and easy going. He did pay attention to my warranty claims. Everything went smooth. Also re team may have changed after a year. James is professional and easy going. He did pay attention to my warranty claims. Everything went smooth. Also remodeled service area feels way better now. More

by PAWEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 25, 2024 -

BMW of Orland Park responded

Pawel, we're glad to hear that James and the team at BMW of Orland Park provided you with a professional experience. It's great to know you're enjoying the remodeled service area too! Thanks for sharing your feedback!

October 22, 2024

Dealership Rating

Employee Rating

My experience with BMW was truly an amazing deal and I received all the technical support I needed. received all the technical support I needed. More

by AELLIOTMC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mateen Sen

Report | Print

Oct 23, 2024 -

BMW of Orland Park responded

We're so glad our team could assist you and get you a great deal! Thank you for choosing BMW of Orland Park. Safe travels!

Dealership Inventory (360 Vehicles)

2021 BMW 330 | used

$25,199

2021 BMW 330

used

Mineral White Metallic exterior

Automatic

All-wheel Drive

$25,199

View Vehicle Details

View Details

2023 BMW X3 | used

$39,236

2023 BMW X3

used

Jet Black exterior

Automatic

All-wheel Drive

$39,236

View Vehicle Details

View Details

2026 BMW X6 | used

$80,955

2026 BMW X6

used

Alpine White exterior

Automatic

All-wheel Drive

$80,955

View Vehicle Details

View Details

2023 Honda Odyssey | used

$36,950

2023 Honda Odyssey

used

Sonic Gray Pearl exterior

Automatic

Front-wheel Drive

$36,950

View Vehicle Details

View Details

2026 BMW 430 | used

$55,282

2026 BMW 430

used

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$55,282

View Vehicle Details

View Details

2022 BMW X5 | used

$34,481

2022 BMW X5

used

Arctic Gray Metallic exterior

Automatic

All-wheel Drive

$34,481

View Vehicle Details

View Details

View All Inventory