James Hatchett
James Hatchett at BMW of Orland Park

James Hatchett | Page 20

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
235 Reviews
4.8

235 Reviews

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235 Reviews of James Hatchett

October 17, 2024

Dealership Rating
Employee Rating

James was very accommodating & helpful. The process was efficient and they got my car done in a timely manner. Was very satisfied with the service of James & the service department. More

by CDEVRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

BMW of Orland Park responded

We're delighted to hear that James and the service department at BMW of Orland Park provided you with efficient and accommodating service. Thank you for sharing your satisfaction, we appreciate your feedback!

October 16, 2024

Dealership Rating
Employee Rating

James was professional, knowledgeable and was very thorough in his explanation of needed repairs as well as the process More

by TIMWINDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

BMW of Orland Park responded

Timwindt, thank you for sharing your experience! We're glad to hear James provided professional and thorough service at BMW of Orland Park. We appreciate your feedback and look forward to assisting you again in the future!

October 10, 2024

Dealership Rating
Employee Rating

i have had unbelievable service, Everyone was courteous and kind. excellent workmanship. I highly recommend this service center. More

by DRJOHNPANOZZO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool, Marc Boomsma , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Oct 11, 2024

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park, Dr John! We're delighted to hear that our team provided courteous service and excellent workmanship. We appreciate your support and look forward to serving you in the future!

October 10, 2024

Dealership Rating
Employee Rating

Very good good very good out standing out standing great grace will come back for service More

by SHOLLIS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

BMW of Orland Park responded

We look forward to serving you again in the future! Thanks for this 5-star rating; we appreciate it. - BMW of Orland Park Team

October 09, 2024

Dealership Rating
Employee Rating

Service was detailed, and pretty timely. Thanks Dion! I would recommend BMW of Orland Park. More

by GENEMURRAY
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace

Oct 09, 2024

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! We truly appreciate your kind words and shoutout to Dion. Take care!

October 04, 2024

Dealership Rating
Employee Rating

James was fantastic. He was very helpful. I would recommend James and this dealership to other people. More

by LELADEMETERMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

BMW of Orland Park responded

Thank you for recommending James and BMW of Orland Park! We're delighted to hear that he provided such helpful service. We appreciate your support and look forward to serving you again in the future!

October 03, 2024

Dealership Rating
Employee Rating

Excellent service advisor and very knowledgeable. He explained to you what you need and get your car done quick. More

by IMIM1948
Recommend Dealer
Yes
Oct 04, 2024

BMW of Orland Park responded

We're delighted to hear that our service advisor provided excellent and knowledgeable assistance at BMW of Orland Park. Thank you for sharing your experience, and we're glad we could get your car serviced quickly!

October 03, 2024

Dealership Rating
Employee Rating

James was very professional and friendly. He was very knowledgeable about any service questions that I had. He made sure that I was directed to the right person to solve any question that I h More

by RAECHELL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

BMW of Orland Park responded

Raechell, we're delighted to hear that James provided you with such attentive service at BMW of Orland Park. It's great knowing he could assist with your questions and even help you enjoy a cup of coffee! Thank you for sharing this feedback.

October 03, 2024

Dealership Rating
Employee Rating

People greet you nicely and the atmosphere is pleasant. I feel they know what they're doing. More

by TROY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

BMW of Orland Park responded

Thanks for the five-star review of BMW of Orland Park! We are happy to hear that our team left a great impression. See you down the road!

October 02, 2024

Dealership Rating
Employee Rating

James was very professional and honest dealing with my son. He noticed that he has free oil change which I have purchased from BMW Westmont and did not charge him. Service was excellent. Thank you James. More

by HJUBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of Orland Park responded

We're delighted to hear that James provided such professional and honest service at BMW of Orland Park. Thanks for sharing your positive experience!

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