James Hatchett | Page 2

James Hatchett was an exceptional service rep. Since the day I met him to the day I picked up my car, he was so informative and pleasant. Also while having issues with the extended warranty compan Since the day I met him to the day I picked up my car, he was so informative and pleasant. Also while having issues with the extended warranty company, he truly stuck with the issue and continued to push them to understand. More

by DMASTERS0609 Verified Customer Verified Customer

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Always let you know what's going on with your car and the price and remind you when it time for a oil change the price and remind you when it time for a oil change More

by AUDREYCOMEAUX Verified Customer Verified Customer

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Everything went well, I was very happy with the service I received on yhe day of my appointment received on yhe day of my appointment More

by CRYSTAL_REYNOLDS2007 Verified Customer Verified Customer

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7:00 am appointment for an oil change and filter change, took 3 hours. Waiting 25 minutes just to get my car after the service was done. Bought wiper blades on my own, which I can replace, thought nothin took 3 hours. Waiting 25 minutes just to get my car after the service was done. Bought wiper blades on my own, which I can replace, thought nothing of it to ask for the tech to toss them on, got charged $30. I would expect a higher level Of customer experience/service at a BMW dealership. More

by DAVE.MIHALIK Verified Customer Verified Customer

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Services were exceptional from all staff involved. I always have a pleasant experience with every visit I always have a pleasant experience with every visit More

by ADAVIS7169 Verified Customer Verified Customer

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James is always courteous and very helpful every time I bring my car for service. bring my car for service. More

by ATSTJT Verified Customer Verified Customer

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James was knowledgeable, professional and courteous. He kept me updated on the status of my vehicle. He kept me updated on the status of my vehicle. More

by LAURA.DAVIS7 Verified Customer Verified Customer

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James customer service has been nothing less than exemplary. He’s the reason I return. exemplary. He’s the reason I return. More

by Ruth Verified Customer Verified Customer

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Overpriced bad customer service. I had to correct my service advisor twice about changing me too much. The correct pricing was printed on a board on the desk. I had to correct my service advisor twice about changing me too much. The correct pricing was printed on a board on the desk. More

by LORDANCHOR Verified Customer Verified Customer

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James was very knowledgeable and helpful in what I needed to have fixed on my truck. to have fixed on my truck. More

by COLLINSMARSEI Verified Customer Verified Customer

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