James Hatchett
James Hatchett at BMW of Orland Park

James Hatchett | Page 24

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
235 Reviews
4.8

235 Reviews

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235 Reviews of James Hatchett

July 27, 2024

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Employee Rating

Always a pleasant experience. James was very professional and sweet. He listened to me and addressed my questions More

by ROSEDORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Josephson

Jul 29, 2024

BMW of Orland Park responded

Thank you for sharing your positive experience! We're glad to hear James provided professional and attentive service at BMW of Orland Park. We appreciate your support!

July 26, 2024

Dealership Rating
Employee Rating

I loved the experience! The price is what I did not like lol! I would highly recommend Dion! More

by JENNIFERGOODRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Sep 05, 2024

BMW of Orland Park responded

Thank you for your feedback! We’re glad to hear you had a great experience and that Dion provided excellent service. We understand that pricing can be a concern, and we appreciate your recommendation. We look forward to serving you again in the future! Best Wishes, BMW Of Orland Park

July 25, 2024

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Employee Rating

James commitment to delivering top-notch service sets the high standard for the Orland Park BMW team... ✌️❤️ More

by ray jouie besario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

BMW of Orland Park responded

Ray, we're delighted to hear that James provided exceptional service at BMW of Orland Park. Thanks for the kind words and support!

June 22, 2024

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Employee Rating

Terribly Disappointed! We visited on the Orland location on 6/21/24 and sadly waited onsite for a tire repair/change and window inspection from 9:30 am to 4:30 pm. Long sto More

by Ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Pool , Corey Josephson, Calin, Reception/Cashier Area

Jun 24, 2024

BMW of Orland Park responded

This experience sounds incredibly frustrating, and we sincerely apologize for the lack of communication and the long wait times you endured. We'd like the opportunity to make things right if you're willing to give us another chance. Please reach out directly at your convenience. Thank you, Brian Coster - Service Manager - 708-460-4545

June 19, 2024

Dealership Rating
Employee Rating

Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back More

by KUPIECJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Coster, Dion Grace, Jason Jakubowski, Richard Pool, Marc Boomsma , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Jun 21, 2024

BMW of Orland Park responded

We are thrilled to see your positive review! The BMW of Orland Park team looks forward to your next visit with us. Take care!

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