James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 47

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

September 13, 2023

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Employee Rating

This has been the best experience I have had with any dealership in my life. They are very professional and not like most dealerships More

by daniel.gangelhoff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rubin Lapidus, Adam Eaves

September 13, 2023

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The service department staff is wonderful. The waiting room is clean. I love the way you communicate through text. The wait was not long. More

by vjones1133
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

September 13, 2023

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Very poor workmanship. I am extremely disappointed, I paid a lot of money to get my car fixed, and it came back with more issues than it went in with. More

by k9styling.ls
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Barry Burns, Jason J.

Oct 05, 2023

Med Center Mazda responded

Thank you for bringing this to our attention. We apologize for the inconvenience caused by our mistake during the repair of your vehicle. We have taken immediate action to rectify the situation and appreciate your understanding. Your satisfaction is our top priority, and we are glad we could make it right for you. Should you have any further concerns or questions, please do not hesitate to reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your understanding and for giving us the opportunity to address this matter.

Oct 06, 2023

k9styling.ls responded

Chris Martin refunded me $665 of the cost of the initial repair & for the second repair that I brought the car in for because of the problem with the initial repair. which was greatly appreciate it. But if I had not had a mechanic friend to check their work and show me what was really going on, I would’ve ended up paying another $3000 for their mistake. My car has had absolutely no issues since we reattached the clamps to the top mount inner cooler which were left loose from the previous repair.

September 13, 2023

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Thank you to Cindy and Season for your professional and helpful service. It makes the 1 hour drive over from Tuscaloosa worthwhile. More

by aellinge
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Cindy and Season

September 08, 2023

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The online scheduling was very easy and everyone was extremely polite and helpful in the service center. I had to get a tire replaced in addition to my oil changed and I was surprised by how quickly it More

by phillipsm80
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Recommend Dealer
Yes

September 02, 2023

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I could not have more confidence in any retail establishment than I have in MedCenter Mazda. From Gary Campbell to our salesman Dewayne, this place is the best. When we purchase our next 2 vehic More

by Mike Bolin
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Recommend Dealer
Yes

Other Employees Tagged: DeWayne Williams

September 02, 2023

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It is very convenient for me to drop my car off and continue my workday. They send me a text with a video showing my car being serviced, then text me when they are finished. More

by Kim
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Recommend Dealer
Yes

Other Employees Tagged: DeWayne Williams

September 01, 2023

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Med Center Mazda staff are professionals. They are knowledgeable and courteous. Their service work is done efficiently & accurately More

by nprince62050
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Recommend Dealer
Yes

Other Employees Tagged: Joey Chance , Barry Burns

September 01, 2023

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very professional. Kept me informed about my service. Waiting area was very nice and comfortable. More

by NANA1430
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Recommend Dealer
Yes

September 01, 2023

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Employee Rating

I knew just what to expect and the timing was even less than described. Great service, friendly technicians and a really pleasant waiting area More

by burear
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Recommend Dealer
Yes
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