James Inim
James Inim at Five Star Subaru of Grapevine
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James Inim | Page 7

Sales Executive

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
76 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

16 yrs

4.9

76 Reviews

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76 Reviews of James Inim

March 31, 2022

Dealership Rating
Employee Rating

James went above and beyond with his service-minded attitude. He really took excellent care of me and my family. During a time when other dealerships are adding hidden fees, James treated me with hones More

by Carlos R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Five Star Subaru of Grapevine responded

Hello Carlos, It is great to hear you are enjoying your Subaru! James is very customer-centered and everyone at Five Star Subaru supports his efforts to help you with your car. Reach out to us at 817-438-1700. Thank you for shopping with us and please stay in touch. Best Regards, Doug Laymon, Sales Manager

March 17, 2022

Dealership Rating
Employee Rating

Chief is very knowledgeable and friendly! He listened to us and understood exactly what kind vehicle we were looking for as a family. The process was smooth, fast and easy.Thank you for welco More

by Party of Three
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lombardo

Mar 18, 2022

Five Star Subaru of Grapevine responded

Congratulations Party of Three! We are excited to welcome you to Five Star Subaru. Customer care continues long after the sale, so please reach us again at 817-438-1700. We are here to help you enjoy your ride in every way possible. Thank you, Doug Laymon, Sales Manager

February 28, 2022

Dealership Rating
Employee Rating

Chief was very pleasant and helped me find exactly what I was looking for. He went above and beyond to get my vehicle ready as soon as possible. Everyone I interacted with was incredibly nice and helpful. It More

by abrenner1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman , Anthony Lombardo

Mar 01, 2022

Five Star Subaru of Grapevine responded

Congratulations abrenner1990 on your new vehicle purchase from Five Star Subaru. Chief is very customer-centered and we want you completely comfortable during your travels. Stop by or give us a call at 817-438-1700. We are here to help in any way we can. Thank you, Doug Laymon, Sales Manager

January 19, 2022

Dealership Rating
Employee Rating

This was a great purchase experience. Tony and James (Chief) were super easy to work with - very helpful, good communication, and no pressure. Really appreciated how straightforward everything was, and More

by ar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Tony Lombardo , Tony Lombardo (sales)

Jan 20, 2022

Five Star Subaru of Grapevine responded

Hello ar, It was our pleasure to help you purchase a new vehicle at Five Star Subaru. Customer satisfaction is a priority and we welcome you back to the dealership to revisit the technology on your Subaru any time. Please reach Tony, Chief, or me at 817-438-1700. Let us know how we can help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

January 04, 2022

Dealership Rating
Employee Rating

Sales staff kept us updated on the status of our order. When the car arrived earlier than expected, car was prepped and delivered to us the next day. Outstanding experience so far and will definitely recom More

by RWP2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Five Star Subaru of Grapevine responded

Hello RWP2017, Congratulations on your new Subaru! The Five Star Subaru team wants to help you fully enjoy your purchase. Reach us with questions at 817-438-1700. Thank you for rating your shopping experience. Best Regards, Doug Laymon, Sales Manager

October 29, 2021

Dealership Rating
Employee Rating

They were straightforward, honest, and most of all composed which is always greatly appreciated. They made me feel like I wasn’t a sales number and gave me dedicated attention throughout the entire pr More

by Moreno23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns

Oct 30, 2021

Five Star Subaru of Grapevine responded

Moreno23, Thanks for the great star rating for the Five Star Subaru sales team! If you have any additional needs or questions, we will be more than happy to assist you at 817-438-1700. Safe travels, Doug Laymon, Sales Manager

September 02, 2021

Dealership Rating
Employee Rating

Great dealership to work with, got me and out in a hurry, left with what I wanted. They will work with you to get what you want More

by AARONATWOOD97
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Brandon Fraikes

Sep 03, 2021

Five Star Subaru of Grapevine responded

Congratulations AARONATWOOD97! We want to continue helping you with your automotive needs. James, Jeff, and I remain available for your technical or care questions at 817-438-1700. Let's make owning your new Subaru a great experience. We look forward to seeing you at Five Star Subaru! Thank you, Doug Laymon, Sales Manager

August 30, 2021

Dealership Rating
Employee Rating

Excellent customer service I received. Chief (James) is very knowledgeable and quick on things so you get best out of your visit. I love this place. More

by DIPAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, BB Belharrat

Aug 31, 2021

Five Star Subaru of Grapevine responded

DIPAK, We want every visit to Five Star Subaru to be efficient and informative. Please stop by or give us a call at 817-438-1700 when you need our advice. Helping you fully enjoy your new Subaru is the goal. Thank you for your business and review, Doug Laymon, Sales Manager

July 01, 2021

Dealership Rating
Employee Rating

We were very satisfied with every aspect of our 5 star expuerences. More

by MIKMELV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis , Kareem Kusez

Jul 02, 2021

Five Star Subaru of Grapevine responded

Congratulations, MIKMELV, on your purchase at Five Star Subaru! We want to keep you satisfied with our services, so please stay in touch at 817-438-1700. Let us know how we can continue sharing our vehicle advice. Thank you, Doug Laymon, Sales Manager

June 02, 2021

Dealership Rating
Employee Rating

Everyone I spoke with was knowledgeable and professional. I had an excellent car buying experience and I would recommend this dealership to anyone I know. More

by andrew.lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes , Kareem Kusez, Steve Lennon

Jun 03, 2021

Five Star Subaru of Grapevine responded

Thank you, andrew.lopez! We are happy to help you with all of your vehicle needs. Please stay in touch at 817-438-1700. It will be great to work with you again. Best Regards, Doug Laymon, Sales Manager

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