James Johnson | Page 2

Since Haasz opened 14 years ago, the consistency and level of excellenece prevails in the service dept, sales dept, marketing dept, collision dept and upper senior mgt. The culture is cemeted in the or level of excellenece prevails in the service dept, sales dept, marketing dept, collision dept and upper senior mgt. The culture is cemeted in the organization to provide outstanding service in all 3 areas of sales, service and collision . More

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My total experience was very pleasant beginning with the purchase of my 2019 Ram truck to the service. I will recommend this dealer to my friends and family. purchase of my 2019 Ram truck to the service. I will recommend this dealer to my friends and family. More

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These people were great to work with and treated us awesome. Jeff and Andy made it easy to switch from our hometown dealer to Haasz! awesome. Jeff and Andy made it easy to switch from our hometown dealer to Haasz! More

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Exceptional Employees We usually have at least one big repair a year on our old '99 Jeep Cherokee. We've had service from Haasz in Ravenna for quite a few years now. In M We usually have at least one big repair a year on our old '99 Jeep Cherokee. We've had service from Haasz in Ravenna for quite a few years now. In May, we needed to order a Mopar radiator, so of course we called Bob Rhodes in the parts department. Bob is always so courteous and professional. He took extra time to make sure we had the correct radiator--he even helped us measure it out of the box when we came to pick it up! Also, the service personnel, from the schedulers to the mechanics are always professional and knowledgeable. We always request Jimmy Johnson to work on our Jeep and he always does a superb job. This time was no exception, JImmy took care of our car as if it were his own. Holly Ferrara was especially pleasant and efficient. She was genuine and listened to our concerns. Next, we always stop in the sales room and talk to Geno Gordon. While we are not yet ready to part with our old '99 Jeeps, we still enjoy talking with Geno about the new and used Jeeps at Haasz. Of course, when we are ready to buy, Geno is THE MAN. Finally, our service experience wouldn't be the same without Bill Plumley greeting us with a hug and a smile--this time he even gave us two Haasz Jeep hats. He also took extra time out of his day to text us updates about our service. Haasz in Ravenna has an exceptional service department--it's worth the 30 minute drive. Many thanks to everyone!! More

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Overall quality dealership for service and sales who takes care of their customers for the long run. Great to see sales & service work together since the dealership was created in 2007 and remains that takes care of their customers for the long run. Great to see sales & service work together since the dealership was created in 2007 and remains that way More

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