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James King
James King at Mall of Georgia Ford

James King

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
188 Reviews

Dealership Experience

24 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

4.3

188 Reviews

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188 Reviews of James King

January 17, 2026

Dealership Rating
Employee Rating

The dealership staff were extremely knowledgeable and made the entire process from start to finish very smooth and streamlined More

by jeff@cantsink.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Scott Marshall was our salesman

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Jan 18, 2026

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 01, 2026

Dealership Rating
Employee Rating

I was so glad they came and got my car and returned it. I was able to stay in contact throughout my whole ordeal. Awesome service. Mr. Kelvin sure made me feel good about leaving my car here and it drives More

by Lindapegues164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter , Kelvin

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Jan 02, 2026

Mall of Georgia Ford responded

Thank you for the positive feedback! We're glad our pickup and delivery service made things convenient for you, and that our communication throughout the process helped. It's great to hear your car is running smoothly. We look forward to serving you again at Mall of Georgia Ford.

Jan 03, 2026

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2025

Dealership Rating
Employee Rating

The Ford dealership the service department, the Mall of Georgia. They was great. They treat you with respect they treat you like family. And they had me in and out in no time. And I do recommend customers More

by Mark Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Jan 02, 2026

Mall of Georgia Ford responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

December 13, 2025

Dealership Rating
Employee Rating

I will never go back. Absolute worst car buying experience. The communication was terrible. Zero professionalism. We were lied to multiple times. We were even threatened. More

by erikwalls2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Carter, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Dec 15, 2025

Mall of Georgia Ford responded

Thank you for sharing your feedback. We understand how vital clear communication and professional conduct are during the car-buying process. Situations where expectations are not met can be frustrating, and your comments highlight areas where the experience did not feel satisfactory. We take feedback like this seriously, as it helps us evaluate our processes and interactions to better serve future customers. If you would like to discuss your experience further, please reach out to Chad Jackson at cjackson01@vtaig.com so your concerns can be reviewed directly.

December 03, 2025

Dealership Rating
Employee Rating

Best dealership in ALL Southeast states . Everything in 1 place , customer service top notch, , highly recommend More

by CITYLANDFLOORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull

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Dec 05, 2025

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2025

Dealership Rating
Employee Rating

My car was completed with a really fast turnaround and the work they did was great. Really appreciated how Ernie handled getting and returning my rental car. More

by tonigodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2025

Mall of Georgia Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2025

Dealership Rating
Employee Rating

MOG service has always been excellent. We are senors. MOG Ford has come to our door and picked up and delivered back our fixed vehicles with out us getting out of our hose.. thank you KOG More

by ORDWAYJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Nov 19, 2025

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're thrilled that our pickup and delivery service has provided the convenience you need. We understand how valuable this is for our senior customers, and we're pleased we can keep you comfortable at home while taking care of your automotive needs. Thank you for being a valued customer at Mall of Georgia Ford.

November 14, 2025

Dealership Rating
Employee Rating

Mobile service technician was polite and on time. Did excellent work in a timely manor with no mess! Will be using aging for all available mobile services. More

by ANDY@GLAWSONELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull

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Nov 17, 2025

Mall of Georgia Ford responded

Thank you for the great feedback! We're thrilled to hear our mobile technician was polite, punctual, and completed excellent work while keeping everything clean. We appreciate your trust and look forward to serving you again with our mobile services.

Nov 19, 2025

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

October 26, 2025

Dealership Rating
Employee Rating

The service was quick and efficient. I had to leave the state the next day so they made sure I was on the road quick. More

by ayosmi_love20
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull

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Oct 28, 2025

Mall of Georgia Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 16, 2025

Dealership Rating
Employee Rating

The service was prompt and curtios. The service advisor was very knowledgeable about the service I needed. More

by BRIANCOKLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull

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Oct 21, 2025

Mall of Georgia Ford responded

We are pleased to hear about your positive experience with our team. It's wonderful to know that you found our service both quick and courteous during your visit. We're especially glad that our service advisor was able to provide you with the knowledgeable assistance you needed. Your feedback means a lot to us at Mall of Georgia Ford, and we truly appreciate you taking the time to share your experience. We look forward to continuing to serve you with the same level of care in the future.

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