James King
James King at Mall of Georgia Ford

James King | Page 20

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
198 Reviews

Dealership Experience

24 yrs, 8 mos

Industry Experience

24 yrs, 8 mos

4.3

198 Reviews

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198 Reviews of James King

June 03, 2020

Dealership Rating
Employee Rating

Very poor personal skills at this location. Long wait times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to More

by Paul
Recommend Dealer
No
Jun 09, 2020

Mall of Georgia Ford responded

Hello, Paul. We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Lindsey Frazier at LFrazier@mogf.com.

May 23, 2020

Dealership Rating
Employee Rating

Great team that takes time to remember your name. Courteous to everyone that comes in the dealership and garage. The facility is always clean and family friendly. More

by chronicbark
Recommend Dealer
Yes
May 26, 2020

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 31, 2020

Dealership Rating
Employee Rating

This was a great experience, we are repeat customers and have recommended this to all of our family and friend. We will be be to make another purchase in the future. More

by scott.wehner
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull

Apr 06, 2020

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 29, 2020

Dealership Rating
Employee Rating

Very professional and helpful getting my fusion fix properly the first time ! The staff kept me updated every step of the way during the process. Thank you More

by tkaiser
Recommend Dealer
Yes

Other Employees Tagged: Sean Teiken

Mar 02, 2020

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

February 21, 2020

Dealership Rating
Employee Rating

A great dealership - Repeat customer I highly recommend Mall of Georgia Ford for anyone looking to purchase a vehicle. Gene is a great salesman to work with. The whole team did an excelle More

by Mark W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Coles, Gene Diehm

Feb 21, 2020

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

November 22, 2019

Dealership Rating
Employee Rating

Had the right truck, but!! Salesman was friendly but unskilled. Sent in purchase info and $3k deposit to expedite paper work per website and still took over 3 hours for a cash d More

by atanchor
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ken Brewer, James Shellaugh

Nov 25, 2019

Mall of Georgia Ford responded

We are so sorry you did not have a good experience. Please contact James King at customerrelations@mallofgeorgiaford.com so we can discuss this further.

July 26, 2019

Dealership Rating
Employee Rating

90,000 The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through More

by JEFF.S.HEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels , Diego Balcazar, Leo Bond, Gene Diehm, Ken Farmer, Nigel Maynard, Bryce Piper

Jul 29, 2019

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

June 22, 2019

Dealership Rating

Above and beyond Everyone at mog ford is friendly,it is a really nice environment to sit and wait & they go above and beyond to make sure you are satisfied More

by rambo0435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Brewer, Sean Teiken

Jul 17, 2019

Mall of Georgia Ford responded

Thanks for leaving us such a wonderful review!

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