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James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 16

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Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of James Lanzo

April 28, 2023

Dealership Rating
Employee Rating

Always amazing service and speed. Been with them since 2007. Will get another car through them one day. More

by Risby drayton
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

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May 01, 2023

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 26, 2023

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Employee Rating

Jim was wonderful and helpful. The service I received was slightly more pricey than I'd anticipated for the oil change and similar smaller elements. More

by kimdorfman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

Liberty Honda responded

Thank you so much for your review, Kim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

April 26, 2023

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Employee Rating

Scheduling car maintenance is always easy, the service is prompt, technicians always thorough and the advisors are great. More

by RONM201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelica Peters

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Apr 26, 2023

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 25, 2023

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Employee Rating

A clean welcoming service center and friendly staff puts a customer at ease. Understanding customer service personnel helped understand the vehicles problem and solution. Customer pickup and delivery avoid More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

Liberty Honda responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

April 21, 2023

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Employee Rating

Great staff and amazing service, I’d highly recommend this dealership to all friends & Family More

by Renhdell Delone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Rick Kossakoski, Jacob Mascola, Colin Mckeever, Angelica Peters, Jonathan Roath

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Apr 23, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 20, 2023

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Employee Rating

Great stuff. Staff is knowledgeable, helpful, down-to-earth; all-around great experience. Nice that the cars are good too. More

by CEFEIERABEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Mercado-Sanchez, Angelica Peters, Frank the driver! I think it was Frank. Really nice of him to drop me off and pick me up from work while the car was being worked on.

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Apr 21, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 19, 2023

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Employee Rating

Liberty Honda always completes work quickly and with updates throughout the job. The coffee is good., More

by Mark H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

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Apr 19, 2023

Liberty Honda responded

Mark, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

April 16, 2023

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Employee Rating

Took a bit longer then I expected but the guys there did a great job! More

by CARO3900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

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Apr 16, 2023

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

April 14, 2023

Dealership Rating
Employee Rating

Muy buen servicio al cliente y un muy buen precio por el mantenimiento de my carro More

by Ronnie perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Rick Kossakoski, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Maria Reyes, Jonathan Roath

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Apr 16, 2023

Liberty Honda responded

Thank you, Ronnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 14, 2023

Dealership Rating
Employee Rating

Professional, explained everything, patient. Solid customer service. Very happy and I will return for future service. More

by 22legos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

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