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James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 18

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Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of James Lanzo

March 30, 2023

Dealership Rating
Employee Rating

Service was great. There were no issues. They provided what services will be needed soon. More

by ANNIESANT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2023

Liberty Honda responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

March 29, 2023

Dealership Rating
Employee Rating

Liberty Honda was excellent. Service rep Jim Lanza was knowledgeable and courteous. My problem was resolved More

by billsprague55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2023

Liberty Honda responded

Thank you for the kind words for Jim in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 29, 2023

Dealership Rating
Employee Rating

Very pleasant and responsive. Let us know what is needed for next service appt date. More

by naomi.willard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2023

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

March 27, 2023

Dealership Rating
Employee Rating

I always have great service when I have work done on my care. The people are very nice. More

by SDHOWARD194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

March 26, 2023

Dealership Rating
Employee Rating

I bought my Fit there some years ago and I’ve done all my service there. I’ve always been really pleased with the helpful staff in every department. Chloe and Jaime are absolute gems! More

by REPOITRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

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Mar 27, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 26, 2023

Dealership Rating
Employee Rating

Service performed was as requested and duration and cost as provided beforehand. Service tech provided recommendations for additional maintenence items and what time frame to perform them within. It is al More

by rpb404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

March 24, 2023

Dealership Rating
Employee Rating

The staff was very professional. I appreciated being able to drop it off, receive updates by text, and get a ride back to work! More

by Cham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

March 23, 2023

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Employee Rating

Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time. More

by LoyalFauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelica Peters

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Mar 27, 2023

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 22, 2023

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Employee Rating

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with More

by BRIDGET45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik

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Mar 22, 2023

Liberty Honda responded

Bridget, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 18, 2023

Dealership Rating
Employee Rating

Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service! More

by Wendivazzoler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 19, 2023

Liberty Honda responded

Thank you for the kind words for Jim and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

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