Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 21

Dispatcher

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.8
230 Reviews
4.8

230 Reviews

Write a Review

230 Reviews of James Lanzo

January 20, 2023

Dealership Rating
Employee Rating

The service department has been great. Happy to bring my car for service every time. More

by MDX 2016 w/ Tech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2023

Liberty Honda responded

Thank you for taking the time to share your feedback with us. James and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

January 19, 2023

Dealership Rating
Employee Rating

Great service as always! Great staff. Didn’t over sell. Discussed the service and the results. More

by KMROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Feliciano

Report | Print
Jan 19, 2023

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

January 14, 2023

Dealership Rating
Employee Rating

I have one teeny tiny minor complaint. ..my battery died today and I had to call AAA to come replace it. My battery test shows REPLACE but no one pointed it out or mentioned it, or I'd have More

by rambosambo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2023

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dave Gunderson

January 14, 2023

Dealership Rating
Employee Rating

The service reception guy was really good and had great communication. Explained what I needed now and later More

by alllenperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2023

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

January 12, 2023

Dealership Rating
Employee Rating

Good Dealership close by for all your needs not having to go so far out 👍but the prices should be a little less so you don’t go to places like Firestone etc to save money 💴 More

by BROWN8116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

Report | Print
Jan 13, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

January 11, 2023

Dealership Rating
Employee Rating

I took my car in for an oil change. I was told that my tires needed rotating. I had both taken care of. The service was good. More

by lilliet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 12, 2023

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

January 11, 2023

Dealership Rating
Employee Rating

Happy, polite, enthusiastic and thorough . Also a cleaned car. Clean waiting area with internet use More

by NURSE52477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

Report | Print
Jan 11, 2023

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

January 08, 2023

Dealership Rating
Employee Rating

The customer service was very good and responsive. I would definitly try this service again. More

by Ramón dilone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik, Leslie Mercado-Sanchez, Jonathan Roath

Report | Print
Jan 09, 2023

Liberty Honda responded

Ramon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

January 08, 2023

Dealership Rating
Employee Rating

Bought my car in 2018 and have been bringing my car here for service ever since the service advisors are friendly , reliable and get me in and out in a timely fashion . Very pleased with this place . More

by mlalteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

Report | Print
Jan 08, 2023

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

January 08, 2023

Dealership Rating
Employee Rating

Another great service appointment with Jim as the advisor. All went smooth from start to finish. More

by MDX 2016 w/ Tech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 08, 2023

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Jim and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

1
...
20
21
22
23

Dealership Inventory (167 Vehicles)

used 2023 Honda Civic car, priced at $26,563
2023 Honda Civic
used
Platinum White Pearl exterior
Manual
Front-wheel Drive
$26,563
View Details
used 2024 Honda CR-V Hybrid car, priced at $35,402
2024 Honda CR-V Hybrid
used
Canyon exterior
CVT
All-wheel Drive
$35,402
View Details
new 2026 Honda CR-V Hybrid car, priced at $45,198
2026 Honda CR-V Hybrid
new
Gray exterior
CVT
All-wheel Drive
$45,198
View Details
new 2026 Honda Prologue car, priced at $50,148
2026 Honda Prologue
new
White exterior
Automatic
All-wheel Drive
$50,148
View Details
new 2026 Honda Odyssey car, priced at $45,488
2026 Honda Odyssey
new
Black exterior
Automatic
Front-wheel Drive
$45,488
View Details
new 2026 Honda CR-V Hybrid car, priced at $45,198
2026 Honda CR-V Hybrid
new
Blue exterior
CVT
All-wheel Drive
$45,198
View Details
View All Inventory