James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 7

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Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of James Lanzo

September 16, 2024

Dealership Rating
Employee Rating

Loved the professional service showed me alot of respect I would prefer coming back next time More

by Miltonhobbs03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

Sep 16, 2024

Liberty Honda responded

Milton, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

September 12, 2024

Dealership Rating
Employee Rating

Liberty Honda is terrific. Great staff, knowledgeable, efficient and caring. Service staff are exceptional. They know their stuff. More

by MGARGANO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

Sep 13, 2024

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

September 07, 2024

Dealership Rating
Employee Rating

The service is very good. Brenda is excellent, very professional and friendly. Thank you Brenda for your attention. More

by FLABIASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2024

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Brenda and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

August 25, 2024

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Employee Rating

Left my car for 2 days to get my door lock cylinder fixed and differential oil changed, and came back on day 3 to find out the only thing that had been done was the differential oil change. Was told that the More

by Joshuahenry970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2024

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Joshua, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 09, 2024

Dealership Rating
Employee Rating

Chloe provides great service and is very professional. She makes the experience very positive. She is a great representative of the company. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

Aug 11, 2024

Liberty Honda responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback!

August 04, 2024

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Employee Rating

Friendly staff. Fast service. Cozy waiting area. My car drives like a new one again after the maintenance. More

by andrewlee0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

Aug 04, 2024

Liberty Honda responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

May 28, 2024

Dealership Rating
Employee Rating

Very professional was fixed in a day after a highway breakdown seemed expensive, but grateful.. More

by Johnjinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez, Brenda Colon

May 29, 2024

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 25, 2024

Dealership Rating
Employee Rating

They never found the problem so fixed it my self they took the crv out three times and never fount out wht was the problem More

by carlosamoreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

May 30, 2024

Liberty Honda responded

Thank you for bringing this to our attention, Carlos, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 23, 2024

Dealership Rating
Employee Rating

Good deals knowledgeable and friendly people thank you for everything I love this place will definitely go back again More

by Ramzanm977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

May 28, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2024

Dealership Rating
Employee Rating

Sales owrsone was a good spanish associte he understood my availability and showbmevcar but carcwas not my rangevivtoldbhim if car comes let me know.i yavevmy phone no That it More

by atulvaidya25#
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

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