James May | Page 2

female sales person pleasant but didn't want to go outside in the heat to show vehicles. she failed to keep an appt with me and was seen by another rep who had to restart the process all over again. I outside in the heat to show vehicles. she failed to keep an appt with me and was seen by another rep who had to restart the process all over again. Ive been a long time customer of ford and have bought over 10 vehicles in 40 years. I was looking for a used small truck to use around my home. reps kept asking me to trade my 2020 suv when i didnt want to. other reps rude. price given to me by the 1st rep was not given to me by the next one. By the time they got to the ending price it was a JOKE !! Didn't receive any vip discount. didnt receive the employee discount as offered by the Ford corporation CEO on live TV with trump. Ive reported issues with my AC for years. Ive reported smelling freon for many years with is very toxic to my lungs. Service men don't really pay attention to my concerns. Im done with FORD !!! I was pleased with Jeremy in the quick lane service. However the last time i had it serviced, it was stated on the check out sheet that i needed new tires. I had to buy 2 new tires several months ago. so the invoice was not accurate. More

by PATSCATS15 Verified Customer Verified Customer

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Great knowledge of product, courtesy beyond normal the best dealership General Manager very helpful Yhank you Beck Ford best dealership General Manager very helpful Yhank you Beck Ford More

by LBFREEMAN1 Verified Customer Verified Customer

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This was the most amazing customer service and car buying experience I’ve ever had. From initial conversations to post sale- I’d rate this experience a 10 out of 10!! We love the car, and if anyone is lookin experience I’ve ever had. From initial conversations to post sale- I’d rate this experience a 10 out of 10!! We love the car, and if anyone is looking for a car, please start here!!! More

by RMYOUNG_0319 Verified Customer Verified Customer

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in 64 years my first new truck. Everyone did a great job thanks for the Patience with My grouchy old self Everyone did a great job thanks for the Patience with My grouchy old self More

by JHP4PPSS Verified Customer Verified Customer

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They did a good job, it was fast and correct, they did however have to be asked for the car wash ticket. however have to be asked for the car wash ticket. More

by jhiggin190 Verified Customer Verified Customer

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Everyone welcomed my husband and I to the dealership. All areas were clean and each department made us feel comfortable. Very Satisfied. All areas were clean and each department made us feel comfortable. Very Satisfied. More

by sandrabillingslea Verified Customer Verified Customer

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The receptionist, quick lane department, all car salesman, James, Joel, Ike, Jeremy, Rexx were excellent!!!! salesman, James, Joel, Ike, Jeremy, Rexx were excellent!!!! More

by sandrabillingslea Verified Customer Verified Customer

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Fair, friendly, and fast. I reached out about a specific vehicle and they confirmed it was there. Told James when I would be there and he said he would have it out front. I sh I reached out about a specific vehicle and they confirmed it was there. Told James when I would be there and he said he would have it out front. I showed up it was right there in the front row running and ready to test drive. We talked numbers and PJ the sales manager got involved until we came to a mutually agreed upon deal. Ike from finance took over from there and helped secure a solid rate. Was well worth the two hour drive down and would do it again. More

by gageploegert Verified Customer Verified Customer

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Everyone was informative and efficient. Met my needs and answered my questions. Addressed my concerns which led to the purchase of my new vehicle. Met my needs and answered my questions. Addressed my concerns which led to the purchase of my new vehicle. More

by joannecnystrom2018 Verified Customer Verified Customer

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Bought a 2024 f150 xlt, 4x4. Great price, great offer on our 2015 diesel. Overall great experience. Great price, great offer on our 2015 diesel. Overall great experience. More

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