James Meyer | Page 3

I highly recommend Brett Paul! He was able to help me look at what I could afford, and put me into a car I absolutely love! He was very professional, and informative. Always around He was able to help me look at what I could afford, and put me into a car I absolutely love! He was very professional, and informative. Always around when I had questions, was able to wrap up the transaction in a timely manner. And made sure I knew how to work all the gadgets before putting me on my way! He definitely cares about his customers! More

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Since I was the victim of a “miscommunication” on the first vehicle, Will said they would get us in a different vehicle. I took this vehicle to my mechanic before agreeing. It was confirmed multiple time first vehicle, Will said they would get us in a different vehicle. I took this vehicle to my mechanic before agreeing. It was confirmed multiple times that the service department looked at this van and there are zero mechanical issues. Well, there were problems. I was told I should bring the van to the service department and ask for James Meyer and he is expecting me. James put the vehicle on a lift and I showed him what my mechanic found. James said it is not a "transmission leak, but a seep". This is a word game, and frankly insulting. There is either negligence by this service department or gross incompetence. I was told the master technician who checked off on this vehicle is old and "hard of hearing" so he may not have heard this issue idler pulley. The bank found that the value of this van is 30% less than what I was being charged. I fail to see how this is making things right for the customer.I had to pay another set of loan and paperwork fees from O'Daniels. With these fees and costs to have a mechanic check the work of the O’Daniels, I am over $900 in extra costs.At the end of the day, your reputation is the backbone of your business. All I have asked for is a safe and reliable vehicle for my wife and kids. I have never yelled at or caused a scene with any of the O’Daniels staff. Your web site has some interesting statements about how you treat every customer. If all your staff does is lie to customers like I have been lied to, that is not a great reputation and is in stark contrast to the things you have on your website.I have had nothing but lies told to me from the start of this experience. Greg Odaniels bio says, “I pride myself in upholding only the highest ethics for our business. Our employees share in my same beliefs that honesty and integrity are the most important traits we must possess to be a successful business.” There has been no honesty from any member of your staff to meBryces bio says, “I pride myself in having a strong work ethic…..” Is it ethical to lie about pulling a credit report? He also told the bank I was working with that lots of people have been looking at this van and he stands by the price. Since Will told me the van was at the body shop for about 2 weeks, then has a hold for Steve Ealing, sold by Will tag in it when I take it to my mechanic, I find this hard to believe. Unless people were looking at that car at the body shop, this is yet another lie.I wish I was valued as a customer at 130% like the price of the van that is being used to “make things right for the customerI met with Will when I arrived and we agreed that I was not a satisfied customer and I did not trust their business. I told Will I have zero faith they actually fixed the issues with the van and requested that I be provided some proof this work was done. I never got that proof. It was in this meeting that I was asked if I would please take down my previous review. I would then discover the car they took back from me and said he was going to sell it at an auction since it has problems they didn’t know about, was back for sale on their web site. Even in the first text exchange with Castille he stated “Being an as is vehicle, we would have sent that vehicle to the auction if those issues were in the inspection and our techs stand by there findings.” I provided them with the findings so they are aware of it and are still selling it to someone. It appears my faith in all parties at the Illinois Rd location was misplaced as they just tell you lie after lie. I hope no one else falls for their scam and purchases from them. I feel bad for anyone who purchases a 2013 White Diamond GMC Acadia SLT-2 with VIN 1GKKVSKD3DJ263867. I hope this review prevents everyone else from falling victim to these predatory business practices. No need to respond, your actions speak for themselves. More

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Castille was professional and very helpful with the questions I had regarding my Jeep. I would highly recommend him and the other staff that mad my experience at O’Daniels one of the best experiences I questions I had regarding my Jeep. I would highly recommend him and the other staff that mad my experience at O’Daniels one of the best experiences I have had! More

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My husband and I had a great experience with O’Daniels as always . Everyone is very friendly and helpful. always . Everyone is very friendly and helpful. More

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I have dealt with O'Daniel's dealership for over 30 years for all my vehicle needs. I have leased several from them over the years. They always have been easy to work with to meet my needs. I have loved w for all my vehicle needs. I have leased several from them over the years. They always have been easy to work with to meet my needs. I have loved working with Pat Garrett the last 14 years. He is always friendly, cooperative, and interested in putting my wants and needs into a great vehicle. He has assisted me in getting several vehicles that I have enjoyed and loved. I recommend Pat to all my family and friends. More

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After my first experience with Corey, I knew I would never work with another sales specialist again. Six Jeeps later, he is still my go-to guy. His ability to always do the right thing for the customer never work with another sales specialist again. Six Jeeps later, he is still my go-to guy. His ability to always do the right thing for the customer also says a lot about O’Daniel Jeep to empower him to do so. More

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James Meyers keeps us coming back. Great guy!! Excellent customer service. Brett Paul is excellent!! Great guy!! Excellent customer service. Brett Paul is excellent!! More

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Greg was great to work with. The test drive Greg was very knowledgeable about the vehicle that I wanted to purchase. The test drive Greg was very knowledgeable about the vehicle that I wanted to purchase. More

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I have been buying my vehicles from Odainels for years. From the service department (James) to Mark Camptai (salesman), I will go no where else! Always professional, respectful, and willing to help me! Lov From the service department (James) to Mark Camptai (salesman), I will go no where else! Always professional, respectful, and willing to help me! Love this team!! More

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Ed was a sensational salesman. He worked and worked to git us a super deal on our 2016 Jeep Wrangler Sport! We are very satisfied with the out come and customer service that we received git us a super deal on our 2016 Jeep Wrangler Sport! We are very satisfied with the out come and customer service that we received More

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