James Padillla
James Padillla at Freeman Toyota
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James Padillla | Page 31

Financial Services Manager

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.8
312 Reviews

My name is James Padilla. I am a business manager for Freeman Toyota. My life changed a few years back around 2018 when I met our GM Dane Minor at a restaurant he frequented and I managed for 6 years, we sort of hit it off and he invited me for an interview for a sales position. After meeting the staff and employees i knew it would be a great fit! You could feel the family bond and see the happiness from the managers and employees who work here. I started as a salesman in April of 2018 and then was given the opportunity to move into a finance position where I am now! When I tell people, we are different than any other dealership it's because I see outstanding qualities being put to work every day from the top down. We have pride and integrity with how we treat our customers. Most of we all love selling Toyotas and we have fun doing it. I am proud and honored to be a part of the Freeman family, and it would be my pleasure to help you become a part of the family as well.

4.8

312 Reviews

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312 Reviews of James Padillla

March 02, 2021

Dealership Rating
Employee Rating

From the time we walked through the door, until the time we left in our new truck, Maverick was truly professional, welcoming and friendly. He took great care of us. More

by athayer68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2021

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Maverick. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Dealership Rating
Employee Rating

Great service! The internet sales manager was great. He explained all I needed to know about my new car. I will be back for another car! More

by IKERARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hamza "Z"

Apr 06, 2021

Freeman Toyota responded

Thank you for taking the time to post a review online. We know your time is important and we appreciate you spending it posting a review for Freeman Toyota. We look forward to helping with your future vehicle needs. Best Regards, Terri Grimes Customer Relations Manager

February 28, 2021

Dealership Rating
Employee Rating

It was an excellent buying experience. Lexy found the car I was looking for. It even had some equipment on it that I was going to buy from the parts dept. The price was very good, no haggling, and no " More

by MBENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lexus "Lexy" Jaramillo , Kelly Canchola

Apr 06, 2021

Freeman Toyota responded

Hi MBENN! I am so pleased to hear about your experience with Lexy and I am very glad she was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 28, 2021

Dealership Rating
Employee Rating

Comfortable is the word I think best describes my wife and my experience at Freeman Toyota today. As if we had rehearsed the steps to purchase our new Corolla Hybrid a million times before, all of the Fr More

by cmathis99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2021

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

February 28, 2021

Dealership Rating
Employee Rating

I would have given 5 stars if I didn’t feel rushed into purchasing the vehicle. Everything moved so quickly it left no room for important questions. More

by Unknown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Marquez

February 27, 2021

Dealership Rating
Employee Rating

Amazing service. Everyone was super friendly and made the process really easy. I would definitely recommend them to everyone and anyone who needs a vehicle. More

by taylor.johnson1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacob Walker

Mar 24, 2021

Freeman Toyota responded

Thank you for the kind review. If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

Dealership Rating
Employee Rating

Adam has been my sales consultant for several years. Through him I have purchased several vehicles both brand new and used vehicles. Though Adam is primarily in new car sales, but when I have an inter More

by Ron5240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2021

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 22, 2021

Dealership Rating
Employee Rating

Amber provided me best new car buying experience I've ever had. I've known since her Freshman year at Northwestern State University in Natchitoches, LA. Amber was a passionate student in my Environmental More

by Michael Antoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amber Minor

Feb 22, 2021

Freeman Toyota responded

Thank you Michael for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Mark Fusselman Manager

Feb 23, 2021

Michael Antoon responded

Hi Mark! Amber also helped my son, Alex to get a Corolla with 40mpg+/-! To be honest, Amber is more like my 2nd daughter and am proud of her accomplishments at NSU & now with Freeman's Toyota. Her sincerity will bring customers for life at Freeman's!! I want you to know how hard James Padilla worked to get both Alex & me monthly payments we could afford!! He & Amber are a very good Team & combine to make their customers realize that they care about them & will be there anytime they need help! I appreciate having this opportunity to visit with you & tell you about my experiences! Michael

February 19, 2021

Dealership Rating
Employee Rating

Everyone was awesome. Had a wonderful time. The whole process was hassle free. The offices were clean and welcoming. The employees were all knowledgeable and I love my car More

by Toyin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamza "Z", Brandon Nabors, Mason Gentry, BJ Stankovich , Nate Gamill, Adam Ramsey, Mo Sayed

Feb 19, 2021

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

February 17, 2021

Dealership Rating
Employee Rating

Matt Tieman and Jacob Walker were very professional and knowledgeable. This is my 3rd time purchasing a Toyota vehicle from him. I am certainly a Toyota customer for Life! More

by Dcolston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacob Walker , Matt Tiemann

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