Dealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 3 mos
91 Reviews
Write a Review91 Reviews of James Pena
March 21, 2026
I’ve been wanting an Alfa for a while called got Rob as my salesman and he walked me through my whole process. He’s awesome highly recommend. my salesman and he walked me through my whole process. He’s awesome highly recommend. More
Other Employees Tagged: Rob Chizmar
March 21, 2026
Some helpful people working here, some unhelpful ones too. Car was delivered with a non functioning sunroof a few weeks ago and this dealership has done nothing about it after I called and spoke with a f too. Car was delivered with a non functioning sunroof a few weeks ago and this dealership has done nothing about it after I called and spoke with a few different people. Salesperson (Doug) was forgetful and needed to be reminded of basic things on a consistent basis. I've been given even less care or consideration since buying the car. Mike and Chris in the service department were very helpful. More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman
March 06, 2026
Our second purchase from this dealership. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. More
Other Employees Tagged: Doug Friedman
March 05, 2026
Doug and everyone at Strongsville were very communicative and made an out of state purchase seamless. Great after-delivery support as well. and made an out of state purchase seamless. Great after-delivery support as well. More
Other Employees Tagged: Michael DeSalvo, Doug Friedman
March 05, 2026
Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More
Other Employees Tagged: Chris Adams, Doug Friedman, Kylie Jenkins
March 05, 2026
Doug is a very good salesman. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. More
Other Employees Tagged: Doug Friedman
March 04, 2026
The sales team was extremely friendly and accommodating. ..definitely going the extra mile helping me purchase my car! : ) ..definitely going the extra mile helping me purchase my car! : ) More
Other Employees Tagged: Michael DeSalvo, Doug Friedman, Kylie Jenkins, Leon Chea, Rob Chizmar
February 22, 2026
Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest rate, but would still recommend. More
Other Employees Tagged: Chris Adams, Doug Friedman , Did not rate the management department as we had no contact.
February 21, 2026
The dealership was very clean. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. More
Other Employees Tagged: Kylie Jenkins
February 19, 2026
They were one of the best dealerships we have dealt with in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. More
Other Employees Tagged: Doug Friedman

