James Pena
James Pena at Alfa Romeo Fiat of Strongsville

James Pena

Business Manager

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

Contact Me
5.0
84 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

5.0

84 Reviews

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84 Reviews of James Pena

February 22, 2026

Dealership Rating
Employee Rating

Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r More

by Bsims3201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Adams, Doug Friedman , Did not rate the management department as we had no contact.

Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Bsims3201, Thank you for the kind words! We hope you're loving you Alfa!

February 21, 2026

Dealership Rating
Employee Rating

The dealership was very clean. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. More

by LAHDVM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

Feb 21, 2026

Alfa Romeo Fiat of Strongsville responded

Hi LAHDVM, Thank you for the kind words and this 5 star review! We appreciate your patronage and hope you're loving that Ram truck!

February 19, 2026

Dealership Rating
Employee Rating

They were one of the best dealerships we have dealt with in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. More

by CRobL2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

Feb 21, 2026

Alfa Romeo Fiat of Strongsville responded

Hi CRobL2, Thank you for this 5 star review! We appreciate the kind words and your patronage! Hope you're loving the new Fiat!

February 15, 2026

Dealership Rating
Employee Rating

The staff was nice and friendly but communication wasn't the best. I wasn't shown or made aware of the car fax on the vehicle, which involved anaccident, I purchased until after deal was finalized. I had my More

by CARPAR13.CP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Chizmar

Feb 16, 2026

Alfa Romeo Fiat of Strongsville responded

Hi CARPAR13.CP, Thank you for taking the time to leave this review. Every car in our inventory has a Carfax report on our website for free, for anyone to see at any time. We also have one printed and signed as part of our paperwork process. We do apologize for the shipping at the time of your sale. It was an unusual situation. Coming out of New Year holiday there was a backlog of jobs and then we were coming into the Russian holidays. We did the best we could to get the vehicle shipped as soon as possible and do apologize for the unusual delay. If you would like to discuss further please contact our sales manager Mike at 440-334-2155.

February 09, 2026

Dealership Rating
Employee Rating

Thank you, Doug! You were courteous and easy to communicate with. I do not have any negatives to mention. I am now a happy Alfa owner. 😃 More

by Saquib Anjum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Saquib Anjum Thank you for this 5 star review! We appreciate the kind words and you patronage! We hope you're loving the new Alfa!

February 05, 2026

Dealership Rating
Employee Rating

Sales and service staff are outstanding! They go out of their way to keep customers happy. More

by MNMONIGOLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi MNMONIGOLD, Thank you for this 5 star review! We appreciate the kind words and hope you're loving the Alfa!

January 30, 2026

Dealership Rating
Employee Rating

Kylie is AMAZING. Friendly, attentive, easy to work with and did everything she could to make my dream come true. My husband I and were very impressed with her service More

by Claire Brianna Brigham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Claire Brianna Brigham Thank you for the kind words and 5 star review! We appreciate your patronage and hope you're loving the Toyota!

January 17, 2026

Dealership Rating
Employee Rating

Alfa Romeo of Strongsville provided a low pressure high value car buying experience. Kylie took the time to get to know what I was looking for in a luxury car experience. I highly recommend both the de More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Matthew, Thank you for this thoughtful 5 star review! We appreciate your patronage and hope you're loving the new Alfa!

January 14, 2026

Dealership Rating
Employee Rating

We had a wonderful experience purchasing our new vehicle. Professional friendly and attentive without hovering. Highly recommended. More

by KIMBERLYNNE LEWIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Chizmar

Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi KIMBERLYNNE LEWIS, Thank you for leaving this 5 star review! We appreciate your patronage and hope you're loving the Chevy!

January 13, 2026

Dealership Rating
Employee Rating

Dealing with Doug and all the Alfa Romeo Fiat of Strongsville was a true pleasure as usual. Do no hesitate to do business with him, Mike or any of the other team members! More

by MARCO_NIVELLINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman

Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi MARCO, Thank you for leaving this 5 star review and for the kind words! We appreciate your ongoing patronage and hope you're loving the new Stelvio!

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