James Pena
James Pena at Alfa Romeo Fiat of Strongsville

James Pena

Business Manager

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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5.0
91 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

5.0

91 Reviews

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91 Reviews of James Pena

March 21, 2026

Dealership Rating
Employee Rating

I’ve been wanting an Alfa for a while called got Rob as my salesman and he walked me through my whole process. He’s awesome highly recommend. More

by Tae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Chizmar

March 21, 2026

Dealership Rating
Employee Rating

Some helpful people working here, some unhelpful ones too. Car was delivered with a non functioning sunroof a few weeks ago and this dealership has done nothing about it after I called and spoke with a f More

by ERICWAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

March 06, 2026

Dealership Rating
Employee Rating

Our second purchase from this dealership. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. More

by Lori36
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

March 05, 2026

Dealership Rating
Employee Rating

Doug and everyone at Strongsville were very communicative and made an out of state purchase seamless. Great after-delivery support as well. More

by Nate F
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman

March 05, 2026

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Employee Rating

Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More

by Frostkian
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 05, 2026

Dealership Rating
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Doug is a very good salesman. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. More

by Wes
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

March 04, 2026

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Employee Rating

The sales team was extremely friendly and accommodating. ..definitely going the extra mile helping me purchase my car! : ) More

by RICHK0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

February 22, 2026

Dealership Rating
Employee Rating

Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r More

by Bsims3201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Adams, Doug Friedman , Did not rate the management department as we had no contact.

Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Bsims3201, Thank you for the kind words! We hope you're loving you Alfa!

February 21, 2026

Dealership Rating
Employee Rating

The dealership was very clean. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. More

by LAHDVM
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

Feb 21, 2026

Alfa Romeo Fiat of Strongsville responded

Hi LAHDVM, Thank you for the kind words and this 5 star review! We appreciate your patronage and hope you're loving that Ram truck!

February 19, 2026

Dealership Rating
Employee Rating

They were one of the best dealerships we have dealt with in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. More

by CRobL2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

Feb 21, 2026

Alfa Romeo Fiat of Strongsville responded

Hi CRobL2, Thank you for this 5 star review! We appreciate the kind words and your patronage! Hope you're loving the new Fiat!

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