James Pena

Doug and Alfa Romeo Strongsville were the best. Professional and efficient. It was a pleasure getting my vehicle from this dealership. Professional and efficient. It was a pleasure getting my vehicle from this dealership. More

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I found a pre-owned Alfa Romeo online, and went to check-it out unannounced. Leon C. on the sales staff was friendly, professional and very easy to work with. He accompanied me on the test drive, as check-it out unannounced. Leon C. on the sales staff was friendly, professional and very easy to work with. He accompanied me on the test drive, as I wasn't familiar with the area. He encouraged me drive as long as necessary to fully assess the car (and I did!). I decided to buy the car, and he was helpful every step of the way. The whole process was easy as could be. I recommend this dealership, and Leon, to anyone looking for a new or used car (large inventory of Alfa Romeo vehicles.) More

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Besides being professional, and additionally friendly and helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen, and she was right there ready with answers. More

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Buying a car online that you've never seen in person before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he w before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he was professional, responsive, and truly helpful. He walked me through the entire process remotely, answering all my questions promptly and clearly, without any pressure or sales tactics. James was also extremely helpful, informative, professional, and patient with me. In fact, everyone I had the pleasure of speaking to and working with at this dealership were amazing. Even though I wasn’t there in person, Doug made sure everything was handled smoothly—he sent detailed photos, explained all the vehicle features, and ensured I felt completely comfortable with my purchase. He went the extra mile to coordinate delivery and made sure the car arrived exactly as promised—spotless and ready to go. Both Doug and James's honesty, transparency, attention to detail, and exceptional customer service turned what could have been a complicated online purchase, into by far the easiest, and best car-buying experience I’ve ever had. Highly recommend asking for Doug if you're buying from Strongsville. But you can't go wrong with anyone there, they just run an absolutely fantastic dealership. Best car buying experience, by far. 100% 5/5 stars!!! Thanks again, Doug and everyone at Alfa Romeo of Strongsville. I look forward to doing more business together in the future! More

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Courteous, professional, and very responsive. Leon was great to work with. Buying my first car online was a little stressful; however, Leon and the rest of the dealership team made things easy. Leon was great to work with. Buying my first car online was a little stressful; however, Leon and the rest of the dealership team made things easy. More

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I had an exceptional dealer experience and would highly recommend Alfa Romeo Strongsville to anyone seeking a new Alfa Romeo. Kylie was very responsive and answered all of my questions and made the purchas recommend Alfa Romeo Strongsville to anyone seeking a new Alfa Romeo. Kylie was very responsive and answered all of my questions and made the purchasing process seamless. More

by THOMASL Verified Customer Verified Customer

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Absolutely outstanding service! Leon was incredibly patient and helpful throughout the entire car buying process. Never pushy, always attentive, and made sure I found the perfect ca Leon was incredibly patient and helpful throughout the entire car buying process. Never pushy, always attentive, and made sure I found the perfect car for my needs. A true professional—highly recommend! More

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Leon and Doug were excellent people to work with. Both were very professional yet had an inviting, personal touch to their style. Very knowledgeable regarding the vehicles on their lot and were very Both were very professional yet had an inviting, personal touch to their style. Very knowledgeable regarding the vehicles on their lot and were very supportive through the whole process. We got to the site late, but they refused to leave before we were finished with Mr Pena and all the paperwork was signed. The Stelvio is a beautiful car and we are so very thankful to have made the decision to drive multiple hours to make our decision. More

by MATT A Verified Customer Verified Customer

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We had a wonderful experience leasing a car. . My wife and I were treated with kindness by everyone in the place. . My wife and I were treated with kindness by everyone in the place. More

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Dealing with Doug was a great experience. He was very attentive and available for all my needs. James in finance was very detailed and patient with the paperwork process. He was very attentive and available for all my needs. James in finance was very detailed and patient with the paperwork process. More

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