James Pena | Page 2
Business Manager
Alfa Romeo Fiat of Strongsville
11800 Pearl Rd
Strongsville, OH 44136
Dealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
146 Reviews
Write a Review146 Reviews of James Pena
September 29, 2026
This dealership is top notch. All people in sales, finance and service are very friendly and helpful. All people in sales, finance and service are very friendly and helpful. More
Other Employees Tagged: Chris Adams, Doug Friedman
September 25, 2026
Service began on time and was completed in a few hours. My problem was corrected while I waited. Staff is courteous and professional. My problem was corrected while I waited. Staff is courteous and professional. More
Other Employees Tagged: Chris Adams
September 24, 2026
I am an out of state customer and Kylie ensured my Alfa Romeo Giulia purchase experience was flawless. She handled all my questions, delivery planning and registration issues, and did so professionally an Romeo Giulia purchase experience was flawless. She handled all my questions, delivery planning and registration issues, and did so professionally and pleasantly. Kylie and James worked together timely on the paperwork. A sincere thanks to both Kylie and James. More
Other Employees Tagged: Kylie Jenkins
September 22, 2026
I have bought three vehicles from this dealership and always had them serviced there. Top-quality customer communication. Everyone is very friendly. always had them serviced there. Top-quality customer communication. Everyone is very friendly. More
Other Employees Tagged: Chris Adams, Doug Friedman, Kylie Jenkins, Leon Chea
September 19, 2026
We are so happy with Doug specifically and the whole crew at Strongsville Alfa Romeo. This is our third Alfa Romeo Giulia from Doug and Strongsville. Can't recommend them any stronger than repeat business at Strongsville Alfa Romeo. This is our third Alfa Romeo Giulia from Doug and Strongsville. Can't recommend them any stronger than repeat business!! More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman, Joe Killiany
September 15, 2026
I had a wonderful experience at Alfa Romeo of Strongsville! Kylie was so kind & helpful, & we had great communication. Took almost a month to receive my new plate & registration, but within the e Strongsville! Kylie was so kind & helpful, & we had great communication. Took almost a month to receive my new plate & registration, but within the expiration of my temp plates. I would definitely come back if/when I need another vehicle! More
Other Employees Tagged: Kylie Jenkins
September 02, 2026
Very prompt always very determined to solve any problem I have in any department I will always and forever recommend the Alfa Romeo Strongsville in Ohio. have in any department I will always and forever recommend the Alfa Romeo Strongsville in Ohio. More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea , Rob Chizmar
August 26, 2026
I had a great experience purchasing my vehicle here. Doug Friedman was patient, professional, and willing to go back and forth with me until we found the exact model with all the features I needed. He a Doug Friedman was patient, professional, and willing to go back and forth with me until we found the exact model with all the features I needed. He answered my questions clearly, never made me feel rushed, and made the entire process comfortable and straightforward. I’m very happy with my purchase and would gladly recommend Doug and the dealership. More
Other Employees Tagged: Doug Friedman, Kylie Jenkins
August 24, 2026
Staff were professional from the point which I inquired on the car to the point I drove off the lot. We decided on a price including the cost of my 2010 Toyota Camry trade-in before I came in to the dea on the car to the point I drove off the lot. We decided on a price including the cost of my 2010 Toyota Camry trade-in before I came in to the dealership die to me living several hours from their dealership. Upon arriving at the dealership it became apparent there was a miscommunication among staff regarding the photos I sent them of my vehicle and the sales manager had not seen them before agreeing to place a certain value for my car. Despite this, they still honored the deal we originally agreed upon before I drove about 5:30 hrs to purchase my new Giulia. That honesty and integrity is very valuable to me and for that reason on top of the friendliness of staff and how knowledgable they all were, I would easily recommend others to do business with them when purchasing their next Alfa Romeo, Fiat or any other vehicle they have available. More
Other Employees Tagged: Michael DeSalvo, Doug Friedman
August 24, 2026
Made it easy. Followed up on pricing. Doug is a very good salesman. Would recommend to a friend. Followed up on pricing. Doug is a very good salesman. Would recommend to a friend. More
Other Employees Tagged: Doug Friedman

