James Phillips | Page 3

The car has a heat shield issue, parts are missing and not secured. The car has been lowered and no one mentioned that during the entire process. I asked the car to be ready by 1pm and it wasn't ready to not secured. The car has been lowered and no one mentioned that during the entire process. I asked the car to be ready by 1pm and it wasn't ready to 3pm. I asked the windshield wipers to be replaced as they were wore out. That didn't happen and I had to purchase new ones immediately due to rain the next day after driving off the lot. I hope you will take the time to make this right. More

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Nice welcoming from the Service team. However, around 40 minutes to conduct a standard oil and filter change. Very expensive rates for a standard and quick service. However, around 40 minutes to conduct a standard oil and filter change. Very expensive rates for a standard and quick service. More

by Antonio Verified Customer Verified Customer

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The Audi dealership delivers a clean, modern experience from start to finish. The service department and showroom reflects the brand’s premium and stylish feel. Staff are professional, knowledgeable, and r from start to finish. The service department and showroom reflects the brand’s premium and stylish feel. Staff are professional, knowledgeable, and respectful of your time, making the entire process smooth and stress-free. From the first impression to delivery, and to service, everything feels efficient, polished, and customer-focused. A great place to experience the Audi brand. More

by Zakr Verified Customer Verified Customer

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Would like to thank Audi of Fort Lauderdale for helping me with my purchase. Especially, Bryan Jones best salesperson that guiding me through the process with no problems. me with my purchase. Especially, Bryan Jones best salesperson that guiding me through the process with no problems. More

by Kalifa Verified Customer Verified Customer

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From start to finish, my experience at Audi Fort Lauderdale was genuinely exceptional. Purchasing a vehicle—especially while navigating a credit rebuild—can be stressful, but this team made the enti Lauderdale was genuinely exceptional. Purchasing a vehicle—especially while navigating a credit rebuild—can be stressful, but this team made the entire process feel seamless, respectful, and surprisingly empowering. I want to extend my deepest gratitude to Devon Stone, who was phenomenal throughout the entire journey. Devon embodies professionalism with warmth. Her communication was clear, her tone reassuring, and her approach thoughtful and thorough. It was evident that she invested real time and effort into understanding my financial situation and advocating on my behalf with the banks to secure the best possible outcome. Beyond her undeniable professionalism, Devon has a calm, welcoming presence that instantly puts you at ease—something that truly elevates the car-buying experience. I felt supported, informed, and valued every step of the way. I’m also incredibly thankful for James Phillips, who was equally outstanding. James was personable, knowledgeable, and easy to speak with, which made the final stages of the process feel comfortable and transparent. What truly stood out, however, was his willingness to go above and beyond even after the deal was essentially complete. James took the initiative to revisit the financing, spoke with the bank again, and successfully reduced my APR from 23% to 19%—a change that made a meaningful difference in my monthly payment. That level of care, follow-through, and integrity is rare and deeply appreciated. Because of Devon and James, purchasing my Audi Q5 was not only smooth, but genuinely enjoyable. Their professionalism, kindness, and dedication turned what could have been a daunting process into a positive and confidence-building experience. I’m extremely grateful to both of them and would wholeheartedly recommend Audi Fort Lauderdale to anyone looking for a dealership that truly puts people first. More

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Great experience. No nonsense pricing. Helped us quite a bit with our trade. We would recommend. No nonsense pricing. Helped us quite a bit with our trade. We would recommend. More

by KURZKID Verified Customer Verified Customer

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Devon and the entire team made the sales process easy. Amazing! Love Audi Fort Lauderdale. Amazing! Love Audi Fort Lauderdale. More

by BONE9351 Verified Customer Verified Customer

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Devon was great to work with. The team as a whole was very helpful and accommodating The team as a whole was very helpful and accommodating More

by PBRYK Verified Customer Verified Customer

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I had an excellent experience at this dealership. The staff was friendly, professional, and genuinely helpful throughout the entire process. They answered all my questions, made everything easy to un The staff was friendly, professional, and genuinely helpful throughout the entire process. They answered all my questions, made everything easy to understand, and never made me feel pressured. The process was smooth from start to finish, and I am very happy with my new Audi. I would highly recommend this dealership to anyone looking for great service and a positive car-buying/leasing experience. Thank you! RZ More

by Zakr Verified Customer Verified Customer

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In comparison with other dealerships they deliver what they promise such as discount and even more money for your trade in than Carmax . Look for Mariana Latimer for an excellent deal they promise such as discount and even more money for your trade in than Carmax . Look for Mariana Latimer for an excellent deal More

by EDWIN.RISI Verified Customer Verified Customer

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