James Porter
James Porter at Ken Garff Lexus of Santa Barbara

James Porter

Sales Manager

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of James Porter

July 15, 2025

Dealership Rating
Employee Rating

Everyone was very helpful especially Abby, she was so professional & gracious - a true delight to work with - a great experience More

by boylel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Abby Gaetz

July 15, 2025

Dealership Rating
Employee Rating

Honest and very knowledgeable staff, who offered us a great deal on our selection vehicle! More

by a guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ren Kitaichi

June 27, 2025

Dealership Rating
Employee Rating

Lexus of Santa Barbara is one of the best in the universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better More

by paul.singh6137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

I love shopping with Jonathon. He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. ver More

by paul.singh6137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 25, 2025

Dealership Rating
Employee Rating

Bought an L-Certified SUV. Staff very friendly. Good communications. No high pressure to buy. Transaction was quick. Price was very competitive and worth the drive. More

by blumerz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurizio Genovese

October 02, 2023

Dealership Rating
Employee Rating

Purchase was good. Post support was terrible. Dealership did not disclose KNOWN issue with vehicle and has not offered an acceptable resolution. Communication has been More

by Ktodd005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derek Bishop , Josef Langhans

December 04, 2020

Dealership Rating
Employee Rating

Came in to have airbag replaced due to recall and ended up purchasing a vehicle. Very professional staff, Robin was awesome, and this dealership knows how to take care of it’s customers More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Efrain Lopez , Robin Tidd

Dec 04, 2020

Ken Garff Lexus of Santa Barbara responded

Craig - thank you for posting about your experience. We are excited to hear that your service visit turned into something even better and that Robin was such a pleasure to work with. On behalf of all of us at DCH Lexus of Santa Barbara, we wish you safe travels!

September 30, 2020

Dealership Rating
Employee Rating

I had researched in advance the make/model/color/year of I had researched in advance the make/model/color/year of the car I was wanting. We found it at Santa Barbara Lexus in excellent condition. I was ve More

by mariannedunford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eitan Amir

Sep 30, 2020

Ken Garff Lexus of Santa Barbara responded

Marianne, thank you for the review! We are so glad we were able to help you out here at DCH Lexus of Santa Barbara, and we will certainly let Eitan and James know that you appreciate their help. Enjoy your newly purchased vehicle!

June 12, 2020

Dealership Rating
Employee Rating

This is my third vehicle from this Dealership. Mike Courville, favorite of all favorites, has found me exactly what I wanted and has always assisted me in a warm and professional manner. He has been th More

by cfhinsb
Recommend Dealer
Yes

Other Employees Tagged: Mike Courville

Jun 15, 2020

Ken Garff Lexus of Santa Barbara responded

Thank you for continuing to support DCH Lexus of Santa Barbara! It's wonderful to hear that our team always takes care of you. We hope you are loving your new ride!

February 06, 2020

Dealership Rating
Employee Rating

Very personable as well as knowledgeable. Staff. I Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I woul More

by Karen porter
Recommend Dealer
Yes

Other Employees Tagged: Glauco Pergolizzi, Efrain Lopez

Feb 10, 2020

Ken Garff Lexus of Santa Barbara responded

Karen, thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

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