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James Reeder

Overview Reviews (162)

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James Reeder

James Reeder | Page 10

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.3

162 Reviews

Overview Reviews (162)

4.3

162 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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162 Reviews of James Reeder

September 11, 2024

Dealership Rating

Employee Rating

Dawn in the warranty/ due bill dept is outstanding. She was communicative and accurate with all information. Not only was the work promised done but any and all other concerns were fixed as well She was communicative and accurate with all information. Not only was the work promised done but any and all other concerns were fixed as well More

by MITCHGOLD59

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez , Dawn

Sep 12, 2024 -

Claremont Toyota responded

Thanks, Mitch! We’re thrilled to hear that Dawn provided you with excellent support and addressed all your concerns. Your feedback helps us maintain our high standards. We appreciate your review and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 09, 2024

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Employee Rating

Staff is friendly service department is prompt and it communicates very well. I am pleased with their service. communicates very well. I am pleased with their service. More

by APPLESAUSE4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez

Sep 10, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our friendly staff and prompt service. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

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Employee Rating

Great fast service the techs are welcoming and friendly very efficient I will definitely be back very efficient I will definitely be back More

by NORIEGACYN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez

Sep 09, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team. Our techs work hard to provide efficient and friendly service, and your feedback means a lot. We can’t wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 04, 2024

Dealership Rating

Employee Rating

All the teams at dealership are great, thank you very much for your service. I appreciate you =) much for your service. I appreciate you =) More

by ALMA.SOLIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez

Sep 05, 2024 -

Claremont Toyota responded

Thank you, Alma! We're thrilled to hear you had a great experience with our team. Your appreciation means a lot to us, and we’re here to help whenever you need. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2024

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Employee Rating

They are always friendly and helps a lot including call Uber for me for free ! Uber for me for free ! More

by MILTONTONG

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez

Sep 03, 2024 -

Claremont Toyota responded

Thank you, Milton! We’re thrilled to hear you had such a positive experience with our team. We pride ourselves on being helpful and friendly, and it’s great to know our efforts made a difference. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 30, 2024

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Courteous and professional. I was able to set the appointment quite easily. Service coordinator advised me about my vehicle maintenance. Great service and experience. I was able to set the appointment quite easily. Service coordinator advised me about my vehicle maintenance. Great service and experience. More

by MARISA.V.ORTEGA2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez

Sep 03, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Marisa! We're thrilled to hear you had such a positive experience with our team and found the appointment process easy. Your satisfaction is our priority, and we look forward to assisting you again with your vehicle maintenance! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 29, 2024

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Bad service if you want to get ripped off this is the place would not recommend to anyone. A 25 dollar part after install and no guarantee if it would fix the problem would cost me close to one thousand place would not recommend to anyone. A 25 dollar part after install and no guarantee if it would fix the problem would cost me close to one thousand bucks. Came home took me half hour to fix and Napa part for 22 bucks and I fixed the problem which was something other than what they told me. If you want to be out big bucks I recommend you go there . More

by JOELLUPIAN

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Tony Sanchez

Aug 30, 2024 -

Claremont Toyota responded

Joel, We take pride in providing both quality and accurate service here, which is why this is discouraging to read. At your convenience, we'd like to learn more about what transpired, as it's never our intention to mislead any of our guests. We hope to have the opportunity to speak with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 28, 2024

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Customer service is great and the people so kindly,, I will be coming back for my oil change will be coming back for my oil change More

by ALMAT5504

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 29, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our team. We look forward to seeing you again for your next oil change! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 28, 2024

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FRIENDLY STAFF. ... Always concerned to get the job done. Wonderful job working on my car. ... Always concerned to get the job done. Wonderful job working on my car. More

by SUSANABELTRAN7

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez , Luis Macias

Aug 29, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Susan! We're thrilled to hear you had a great experience with our friendly staff. Your satisfaction means a lot to us, and we look forward to continuing to provide top-notch service for your car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 27, 2024

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My recent service at Claremont Toyota was handled with fast, friendly service. We really appreciated the easy drop off and prompt service. fast, friendly service. We really appreciated the easy drop off and prompt service. More

by DONNA40

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Sanchez

Aug 28, 2024 -

Claremont Toyota responded

Thank you, Donna! We're thrilled to hear you had a fast and friendly experience at Claremont Toyota. Our team works hard to provide excellent service, and your feedback means a lot to us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500