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James Reeder
James Reeder | Page 15
Service Client Care Manager
Claremont Toyota
601 Auto Center Dr
Claremont, CA 91711
162 Reviews
162 Reviews
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162 Reviews of James Reeder
Verified Customer
May 11, 2024
I never received a phone call to let me know that my vehicle was ready. I finally called and was told that the truck was ready. I never have had this problem before and I wasted several hours waiting. vehicle was ready. I finally called and was told that the truck was ready. I never have had this problem before and I wasted several hours waiting. Then, I waited approximately 25 minutes before my truck was brought up to me. Seems that the tech who did the work didn't turn the keys in which caused the delay. More
by RICSUENIC
Other Employees Tagged: Tony Sanchez
May 09, 2024
Excellent service by caring representatives. The representatives make all the difference with their interest to help the customer save money. The representatives make all the difference with their interest to help the customer save money. More
by LOURDESUSA
Other Employees Tagged: Tony Sanchez , Bernie Calderon, went out off his way to help me save. Excellent Service!!!!
May 01, 2024
They have it running like a well oiled machine. .they get in you in and keep you posted and get you out within a timely manner. Very friendly and they have free water or sodas while you wait. I don’ .they get in you in and keep you posted and get you out within a timely manner. Very friendly and they have free water or sodas while you wait. I don’t mind bringing my car in to get check or fixed. 5 stars!! More
by JCTAYLOR91
May 01, 2024
Great Service! Very happy with the work that was done on my vehicle and the professionalism of everyone involved. Very happy with the work that was done on my vehicle and the professionalism of everyone involved. More
by SOFIA2487
Other Employees Tagged: Tony Sanchez , Armas, Oscar
April 30, 2024
I very love this dealer , they servi Very good, anh make vey fast, about only 40 minutes finish vey fast, about only 40 minutes finish More
by GIAPNGUYENDUCPHU
Other Employees Tagged: Juan Munoz
April 30, 2024
Arrived on time and my car was taken to get serviced right away. They have completed my service at the quoted time. right away. They have completed my service at the quoted time. More
by Stephanie Marte
Other Employees Tagged: Tony Sanchez
April 24, 2024
**third time I took car for service** did no explanation work done on this service...So left the 2 of 3 issues i ask to be looked at in the unknow. day light running lights fix.. How I do not know. radi work done on this service...So left the 2 of 3 issues i ask to be looked at in the unknow. day light running lights fix.. How I do not know. radio light fading and heat/air would switch as it liked. plus had a hard time getting heater to turn off. have no idea what was checked or done **first time I took care in for service**. told them rear tires were losing air. I was told due to tires being old I needed new tires. Just had the car for a few months. two days had to take care to tire shop, both tires that needed air they found nails in both tires...have pictures **2nd time i took the car in** was due to tire store lost the lug lock key. So I need dealer too remove these locks on all four tires. as well I let them know that the daylight running lights not work.....when I talk to the service person, he just turn the lights on and say they were work....were not fixed until the third visit. Did not want to argue with this person regarding it...so left as is at the that time.. lot of issues More
by JAMMS324
Other Employees Tagged: Edwin Alvarado
