James Revere

Brought in my 2018 Infiniti Q70 sedan for an oil and filter change. From the moment I entered they were professional and would return. filter change. From the moment I entered they were professional and would return. More

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It was very easy to schedule the appointment and make changes as I take I could not go that day. Service was good and completed on time as I was indicated. changes as I take I could not go that day. Service was good and completed on time as I was indicated. More

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Clean, comfortable and courteous. Waiting time was appropriate and my vehicle was taken care of as assured. Waiting time was appropriate and my vehicle was taken care of as assured. More

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Great service throughout! Quick check in and out. Communication was very good and was completely satisfied. Quick check in and out. Communication was very good and was completely satisfied. More

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The team was absolutely brilliant, they accomplished timely and help with all my need. Thank you again timely and help with all my need. Thank you again More

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They took a week more than expected, they use up almost the entire gas in my 2024 BMW X7 gas tank. It was full when I gave them and when I received the car the tank was empty. Then they told me they have u the entire gas in my 2024 BMW X7 gas tank. It was full when I gave them and when I received the car the tank was empty. Then they told me they have used the car to test stuff. Test what. You know it takes one week running the cars long miles to drain gas that much. My nephew has also same experience with his 340 he left with them. They also fired Javier or they told me he left BMW when I got there to take the car. They were supposed to vacuum the car and they had not. My nephew also took the 340 there and they charged him $200 for alignment and make him wait for the whole day and it was still making same noise and same misalignment problems. After he complained about that they made him go back again 10 days later and do same thing. I will never go back to them. They are not honest More

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BMW Wesley Chapel is the best dealership I have ever been to-sales,service and everyone I have dealt with exceptional!! Patrick especially helpful and knowledgeable. Thank you!!! to-sales,service and everyone I have dealt with exceptional!! Patrick especially helpful and knowledgeable. Thank you!!! More

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Excellent service professional and friendly . Lamar was wonderful my service representative. The job was done quickly and the all point car inspected being on video was an extra bonus . I have Lamar was wonderful my service representative. The job was done quickly and the all point car inspected being on video was an extra bonus . I have a Mercedes but I chose this dealership instead. I would recommend BMW to help with all your car needs .. More

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The staff was courteous and informative. The tech review was clear and concise. The speed of service and return was excellent! The tech review was clear and concise. The speed of service and return was excellent! More

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BMW of Wesley Chapel knows how to service and treat their customers. I was so impressed with how the service department handles everything from taking the car in, to sending you video showing all the things customers. I was so impressed with how the service department handles everything from taking the car in, to sending you video showing all the things they worked on. And they even get you home in an Uber while they work on your car so you can get back to business. Can you say 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️?? This is extremely different from other dealers, I drove a Honda, Jeep, Chrysler and never had that kind of service. I see why BMW is a luxury line. Keep up the great work! More

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