James Richards | Page 12

I’ve been using this dealer for about 30 years now and bought many cars here. They are extremely customer oriented and very helpful and always on the side of the customer. bought many cars here. They are extremely customer oriented and very helpful and always on the side of the customer. More

by bobbi.opos Verified Customer Verified Customer

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Car was taken on time and returned when stated. James Richards took all of my concerns seriously. James Richards took all of my concerns seriously. More

by GEOGODDING Verified Customer Verified Customer

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Outstanding customer service, and my vehicle was serviced and completed ahead of time. I will visit Fitzgerlad for my next service appointment. and completed ahead of time. I will visit Fitzgerlad for my next service appointment. More

by tm0402 Verified Customer Verified Customer

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I love service and people at Fitzmall. Feel as if they've have taken me under their wings. Mr Amadeo helped me this time but Mr. Richards great also. Please don't make survey so long. Feel as if they've have taken me under their wings. Mr Amadeo helped me this time but Mr. Richards great also. Please don't make survey so long. I'm going to stop now. More

by elliottjonesdc Verified Customer Verified Customer

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I trust Fitzgerald Subaru because of the experiences I've had with their service department. The moment I enter the dealership and give the service agent my ticket I am greeted with friendliness. I appreci had with their service department. The moment I enter the dealership and give the service agent my ticket I am greeted with friendliness. I appreciate the video showing me the work being done on my Forester. The service department keeps me well informed about the condition of my car and what is needed. All my questions are answered honestly and professionally. I will never go to another dealership. The service department and workmanship on my car is the best! More

by NANCYKASLI Verified Customer Verified Customer

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Sales was great but the tires were way over inflated at 43 lbs. sales explained many new features well 43 lbs. sales explained many new features well More

by fredwwright Verified Customer Verified Customer

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Very nice service department. They actually seem to care unlike Ford who was horrible. Very glad I upgraded to a subaru. They actually seem to care unlike Ford who was horrible. Very glad I upgraded to a subaru. More

by DEBISORDERS Verified Customer Verified Customer

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Always pleasant and professional, it is refreshing when people greet you and acknowledge that they remember you people greet you and acknowledge that they remember you More

by LILPEANUT1958 Verified Customer Verified Customer

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Competent,friendly ,competive professional workforce. The arrangement for receiving customers is time efficient. The waiting area is welcoming. It is a pleasure to visit it The arrangement for receiving customers is time efficient. The waiting area is welcoming. It is a pleasure to visit it More

by THUSAIN2008 Verified Customer Verified Customer

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Advertising on mailed offers is false; car wash that is advertised for Sched A service unavailable because broken and no plans to get it fixed; work is incomplete on tires; 2 people not working on each car advertised for Sched A service unavailable because broken and no plans to get it fixed; work is incomplete on tires; 2 people not working on each car to speed up work as previously advised when turn around 1 hr for schedule A service; last time 2.30 hrs… need to tire valves since they are not on rotated tires, to me its incomplete work and now a hassle for me when i pay for service and get less than the minimum; when I brought those up the representative he said there’s nothing he can do, its always this way on Fridays! I have serious concerns and may take my car elsewhere for service! More

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