James Richards | Page 22

Competent,friendly ,competive professional workforce. The arrangement for receiving customers is time efficient. The waiting area is welcoming. It is a pleasure to visit it The arrangement for receiving customers is time efficient. The waiting area is welcoming. It is a pleasure to visit it More

by THUSAIN2008 Verified Customer Verified Customer

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Advertising on mailed offers is false; car wash that is advertised for Sched A service unavailable because broken and no plans to get it fixed; work is incomplete on tires; 2 people not working on each car advertised for Sched A service unavailable because broken and no plans to get it fixed; work is incomplete on tires; 2 people not working on each car to speed up work as previously advised when turn around 1 hr for schedule A service; last time 2.30 hrs… need to tire valves since they are not on rotated tires, to me its incomplete work and now a hassle for me when i pay for service and get less than the minimum; when I brought those up the representative he said there’s nothing he can do, its always this way on Fridays! I have serious concerns and may take my car elsewhere for service! More

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Always professional. Great communication. Genuine interest in doing the best possible job in the most effective way possible. No hard sell. Excellent info on options Great communication. Genuine interest in doing the best possible job in the most effective way possible. No hard sell. Excellent info on options for service and replacement equipment. Just a joy to deal with. I would not go anywhere else for service ever!! More

by JOMLAM Verified Customer Verified Customer

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Took more time than estimated, didn’t fix an issue that was told until after we proved it was a problem, said there were other issues with the car that wasn’t communicated so we as the owner can let them k was told until after we proved it was a problem, said there were other issues with the car that wasn’t communicated so we as the owner can let them know if we want it fixed or leave alone. More

by elizannev Verified Customer Verified Customer

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Made an appointment easily, spent 3 hours in the dealer wait room with comfortable seating, free water and fruit. Received a video of a thorough inspection of the car and recommendations for service. Chose wait room with comfortable seating, free water and fruit. Received a video of a thorough inspection of the car and recommendations for service. Chose several services and will return for more. More

by LINDSAY.MCAULIFFE Verified Customer Verified Customer

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Very courteous and helpful. Waiting areas comfortable and clean. Clear explanation accompanied by video regarding work needed and done. After doing electronics fix, didn't retur Waiting areas comfortable and clean. Clear explanation accompanied by video regarding work needed and done. After doing electronics fix, didn't return dash display to MPH, so later I had to spend a while struggling with Subaru's horrible i/Set system to get it back to the screen we prefer. More

by o5DLA11 Verified Customer Verified Customer

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My car immediately had a new problem when I drove out of the dealership. I’ve had to schedule another change to have it looked at. The people and service I did receive were good. But as you can imagine, the dealership. I’ve had to schedule another change to have it looked at. The people and service I did receive were good. But as you can imagine, this put a damper on my experience. More

by DPERELMAN3328 Verified Customer Verified Customer

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1) I appreciate the excellent treatment and interaction with the associate who helped me with the check-in and check-out. 2) Good seating area in the dealership while I waited. 3) Thank you very much for with the associate who helped me with the check-in and check-out. 2) Good seating area in the dealership while I waited. 3) Thank you very much for the really fast free wifi access!!! More

by Sam Verified Customer Verified Customer

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I had an appointment; i waited for 2. 5 hrs for the scheduled work to be done. Schedule A lists a car wash. I was advised washer machine has been broken for months though it is advertised 5 hrs for the scheduled work to be done. Schedule A lists a car wash. I was advised washer machine has been broken for months though it is advertised as a part of the your service. I have 2 valve covers missing. I had a tire rotation done with service. I may not return for more work in the future. More

by sgpelzer Verified Customer Verified Customer

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I can't judge the mechanical work, but the young men I dealt with were sterling, especially Matthew Clarke dealt with were sterling, especially Matthew Clarke More

by BELLETHOMAS12 Verified Customer Verified Customer

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