James Richards | Page 7

Always prompt and courteous Work is always done correctly. I bought my fifth Forester from this dealer last year. That is how pleased I have been. correctly. I bought my fifth Forester from this dealer last year. That is how pleased I have been. More

by josephpop1 Verified Customer Verified Customer

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Completed 12-month service in a timely manner while waiting. Service representative provided updates as needed. waiting. Service representative provided updates as needed. More

by brownl365 Verified Customer Verified Customer

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I was charged $2800 for a transmission valve replacement. This is on the high end and unfortunately they were unwilling to provide any kind of discount apart from takeoff $200 for the diagnosis of the issue. This is on the high end and unfortunately they were unwilling to provide any kind of discount apart from takeoff $200 for the diagnosis of the issue. I wish they could be competitive price wise, I go to them normally with my car, but they’re high price has forced me to find an alternative solution which I’m happy with. More

by kathleenlaya Verified Customer Verified Customer

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Great customer service and timely service as usual - from the reception to wait time to video taped assessment and clear costs to delivery and onto the follow up the next day. Thank you the reception to wait time to video taped assessment and clear costs to delivery and onto the follow up the next day. Thank you More

by shargh11 Verified Customer Verified Customer

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Always have a good service experience at Fitzgerald. They never recommend more than I need and always look for discounts to keep my bill as low as possible. Appreciate the Lyft ride that picked m e up a They never recommend more than I need and always look for discounts to keep my bill as low as possible. Appreciate the Lyft ride that picked m e up at my house after the car needed to be kept overnight. More

by DBOEHR Verified Customer Verified Customer

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Always great service from the service department, especially from James Richards. We have been happy with the for years. especially from James Richards. We have been happy with the for years. More

by MSORRELLS1217 Verified Customer Verified Customer

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Excellent customer care at the workshop reception The waiting area is comfortable & the coffee and snacks waiting area is comfortable & the coffee and snacks More

by HEKARINVESTMENTS Verified Customer Verified Customer

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Good service, the videos were ok and the time of waiting was reasonableoverall ggod service was reasonableoverall ggod service More

by fernandocasafranca Verified Customer Verified Customer

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Staff and service department are excellent. Very attentive to my needs and my cars needs. Very attentive to my needs and my cars needs. More

by boothollow Verified Customer Verified Customer

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Nate was terrific and helpful, friendly and professional! He made sure we understood the charges and let us know promptly when the vehicle was ready. He made sure we understood the charges and let us know promptly when the vehicle was ready. More

by lindaayres2710 Verified Customer Verified Customer

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