James Rouillard
James Rouillard at Werner Mazda

James Rouillard

Sales

Werner Mazda

736 Huse Rd
Manchester, NH 03103

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of James Rouillard

August 29, 2026

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We were able to walk in to Werner Mazda, on a Friday afternoon, sit with James, test drive a vehicle and walk out with it the same day. They worked directly with our local credit union and with us to t More

by gilliattcjmm
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2026

Werner Mazda responded

We’re glad you could walk in, test drive, and drive home in your used Mazda CX-5 in one visit. Our team is pleased we could work directly with your credit union to find financing that fit your budget. James was happy to help you through every step. Rich Hammond General Sales Manager

August 24, 2026

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We had a great experience purchasing a car with Werner Mazda. James was helpful in answering all our questions and even shared his personal cell in case we needed help off hours. More

by ashipley30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Ryan Chisholm

Aug 24, 2026

Werner Mazda responded

Our team enjoyed guiding you through the purchase of your Mazda CX-90 PHEV. Hearing that James’s willingness to share his personal cell for after hours support made a difference means a lot to us. Rich Hammond General Sales Manager

July 24, 2026

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I was pleased with everything but the way the car was detailed. Later in the evening, I took the car for a ride and I could not believe what the windshield looked like. I was told by a family member I sh More

by djc181
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chisholm

Jul 27, 2026

Werner Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Rich Hammond General Sales Manager

Jul 24, 2026

djc181 responded

The majority of my dealings with Werner were great. The only complaint I have was the actual delivery of the vehicle. It was in the showroom when I purchased it. I don’t believe the vehicle had been properly detailed before delivery. Windows, especially the windshield and rear windows looked as if they had not been touched. A proper detailing of the vehicle would make me quite happy at this time. I am not a person who likes to complain but it should have been taken care of.

Jul 24, 2026

djc181 responded

I hope for a response from the dealer. Thankyou

July 07, 2026

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Employee Rating

They treated Brenda and I like we were royalty, I will be back in 5 years for my C-70 Thank you More

by danrufo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Ryan Chisholm

Jul 07, 2026

Werner Mazda responded

Reading that you felt treated like royalty when taking home your used Mazda CX-5 made our day, and we look forward to seeing you again in five years when you’re ready for your Mazda C-70. Thank you. Rich Hammond General Sales Manager

May 20, 2026

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Just about everyone at the dealership was wonderful. Expressed my concern over one issue and it was promptly addressed. Overall I would recommend this over any other Mazda dealer in the area. More

by alysonmanion
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond

May 20, 2026

Werner Mazda responded

We’re thrilled to know we took care of your concern promptly and that you felt supported by everyone during your visit. Thank you for recommending us over other Mazda dealers. Enjoy your new Mazda CX-90! Rich Hammond General Sales Manager

April 30, 2026

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Have purchased a car before and really liked them so it was an easy decision More

by lenapaquette
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond

Apr 30, 2026

Werner Mazda responded

Thank you for choosing a new Mazda CX-5 after your earlier positive experience. We’re delighted that your past satisfaction made returning straightforward. Enjoy every journey in your CX-5. Rich Hammond General Sales Manager

April 11, 2026

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Employee Rating

I returned to Werner Mazda because it is the only dealership that I trust and feel comfortable with. The staff listened to our concerns and answered all of our questions, The negotiations was fair a More

by lesliedp
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Ryan Chisholm

Apr 11, 2026

Werner Mazda responded

It’s great to have you back for your new Mazda CX-5 and to hear you felt completely at ease. Our team is pleased they could listen to your concerns, answer every question, and offer fair terms. If there’s anything else you need, please reach out. Rich Hammond General Sales Manager

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