11 Reviews
Write a Review11 Reviews of James Rouillard
October 06, 2026
Everything was perfect…James, Richard and Nick were great. Met my needs and worked with me to get the price I needed and finance help me find the right warranty for my usage. I will never buy a Mazda a great. Met my needs and worked with me to get the price I needed and finance help me find the right warranty for my usage. I will never buy a Mazda anywhere else. You have a great team! Thanks!!! More
Other Employees Tagged: Rich Hammond, Nick Flood, Ryan Chisholm
October 03, 2026
Very professional interactions with James and Rich! I had a question and emailed after delivery and got a call, rather than an email, which I greatly appreciated. I had a question and emailed after delivery and got a call, rather than an email, which I greatly appreciated. More
Other Employees Tagged: Rich Hammond, Nick Flood, Michael Heintz, Robert Hering, Mike Lewis, Alex Harvey
October 01, 2026
James was very informative and very helpful throughout the entire process. Would recommend Werner Mazda to anyone. the entire process. Would recommend Werner Mazda to anyone. More
Other Employees Tagged: Matt Lemire, Dave Lee
September 24, 2026
Got a great car and great price. other dealers near me said they had no mx5 didn’t know if they were getting any and if I ordered one it would be 3 plus months and full MSRP .i believ other dealers near me said they had no mx5 didn’t know if they were getting any and if I ordered one it would be 3 plus months and full MSRP .i believe they think I was not serious.but at Werner it took less than 2 days to deal buy and take home .cant say enough good things about my experience More
Other Employees Tagged: Mike Lewis
August 29, 2026
We were able to walk in to Werner Mazda, on a Friday afternoon, sit with James, test drive a vehicle and walk out with it the same day. They worked directly with our local credit union and with us to t afternoon, sit with James, test drive a vehicle and walk out with it the same day. They worked directly with our local credit union and with us to try and meet our budget. More
Other Employees Tagged: Rich Hammond, Mike Lewis, Ryan Chisholm, Dezeray Ferretti
August 24, 2026
We had a great experience purchasing a car with Werner Mazda. James was helpful in answering all our questions and even shared his personal cell in case we needed help off hours. Mazda. James was helpful in answering all our questions and even shared his personal cell in case we needed help off hours. More
Other Employees Tagged: Rich Hammond, Ryan Chisholm
July 24, 2026
I was pleased with everything but the way the car was detailed. Later in the evening, I took the car for a ride and I could not believe what the windshield looked like. I was told by a family member I sh detailed. Later in the evening, I took the car for a ride and I could not believe what the windshield looked like. I was told by a family member I should bring it back. I have not. I did give a good review. I’m not sure who was responsible for the detailing but it was not the best. I did hear a comment, bought out of the showroom! Does this mean that it shouldn’t be properly detailed before delivery? I was a bit disappointed. Hope in the end it will be better. More
Other Employees Tagged: Ryan Chisholm
July 07, 2026
They treated Brenda and I like we were royalty, I will be back in 5 years for my C-70 Thank you back in 5 years for my C-70 Thank you More
Other Employees Tagged: Rich Hammond, Ryan Chisholm
May 20, 2026
Just about everyone at the dealership was wonderful. Expressed my concern over one issue and it was promptly addressed. Overall I would recommend this over any other Mazda dealer in the area. Expressed my concern over one issue and it was promptly addressed. Overall I would recommend this over any other Mazda dealer in the area. More
Other Employees Tagged: Rich Hammond
April 30, 2026
Have purchased a car before and really liked them so it was an easy decision was an easy decision More
Other Employees Tagged: Rich Hammond

