29 Reviews
Write a Review29 Reviews of James Schmid
December 30, 2025
We were very pleased with the customer service we received from our salesman Michael Wilson. Michael was very thorough and answered all our questions before we purchased our new car. We have pur received from our salesman Michael Wilson. Michael was very thorough and answered all our questions before we purchased our new car. We have purchased many vehicles over the years and have never had such a professional salesman who treated us so good. It wasn’t just a sale it was about being happy with our decision. More
Other Employees Tagged: Mike Wilson
December 30, 2025
I worked directly with Ramona, Kenneth and Mario and had a very great experience. They were efficient, kind and worked with me to get a deal I’m satisfied with. Highly recommend working with them. a very great experience. They were efficient, kind and worked with me to get a deal I’m satisfied with. Highly recommend working with them. More
Other Employees Tagged: Nicole Andrews, Kenneth Lopez , Ramona and Mario
December 26, 2025
Good communication, serviced on time, great customer service. I enjoyed talking to James Schmid about my truck service. I enjoyed talking to James Schmid about my truck More
Other Employees Tagged: Mark Casey
December 21, 2025
It felt like this dealership is still operating on outdated sales tactics. From the moment I pulled in, the environment felt claustrophobic—four salespeople positioned in the parking lot guarding the outdated sales tactics. From the moment I pulled in, the environment felt claustrophobic—four salespeople positioned in the parking lot guarding the entrance. That approach may have worked in the 1990s, but in 2025 it creates resistance before a conversation even begins. Most buyers today value transparency and space, not pressure before rapport is built. To be fair, Jared was professional, personable, and communicated reasonably well throughout the process. Where things broke down was during the paperwork. Mario, the sales manager, initially stated that the dent and key-fob warranty was $800. Later, while reviewing the paperwork, that same warranty was listed as $400, and then described as being “comped.” That creates confusion—either it was $800 or it was $400. Inconsistencies like that erode trust at the most critical point of the transaction. This experience didn’t feel aligned with a modern, customer-focused sales process, and it’s hard not to wonder how often this type of confusion shows up for other buyers as well. More
December 02, 2025
We brought in our 2021 Spark because the “check engine” light came on. Jerry came out to take a look at the engine & said”Ohhhhhhh, you have a rodent problem!” Not what we were expecting. They took it in light came on. Jerry came out to take a look at the engine & said”Ohhhhhhh, you have a rodent problem!” Not what we were expecting. They took it in, called us later with the good news that the repairs were done. Thank You so much for the prompt service, as always!! Sincerely, Debbie & Dave Jones More
Other Employees Tagged: Rob Carpenter, Mike Betterly, Justin Lawson, Jerry Monroe , Ben: service. Great guy. 5*****
November 16, 2025
Very great people, helpful and understanding of our situation.would definitely buy from them again situation.would definitely buy from them again More
Other Employees Tagged: Nicole Andrews, Valentin Casuso
October 26, 2025
One of the best customer service experience I've ever had without any problem i really loved it thank you very much 😊 🙏 without any problem i really loved it thank you very much 😊 🙏 More
Other Employees Tagged: Rob Carpenter, Nicole Andrews, Don Griffith, Mike Wilson, Valentin Casuso, Todd Ward, Kenneth Lopez, Tanner Huggins
September 26, 2025
Great experience working with Andy R. At the dealership. Appeared knowledgeable of the 2500 HD that I purchased. At the dealership. Appeared knowledgeable of the 2500 HD that I purchased. More
Other Employees Tagged: Nicole Andrews , Andy Resmondo
September 24, 2025
Everyone I dealt with was very professional and great to work with. No high pressure sales work with. No high pressure sales More
Other Employees Tagged: Rob Carpenter, Valentin Casuso
September 12, 2025
Absolutely the best dealership I have ever worked with. The sales team, parts, and service are superb. The sales team, parts, and service are superb. More
Other Employees Tagged: Rob Carpenter, Nicole Andrews, Don Griffith, Mike Wilson, Kenneth Lopez, Tanner Huggins, Mike Betterly, Justin Lawson, Jerry Monroe , Andy Resmondo

