James Simpson
James Simpson at Walser Subaru St. Paul

James Simpson | Page 5

Sales Manager

Walser Subaru St. Paul

740 Concord St S
South St Paul, MN 55075

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of James Simpson

April 24, 2026

Dealership Rating
Employee Rating

Pushey vehicle i bought wasn't even detailed only one key should be disclosed before I drive 100 miles More

by dkvikings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 28, 2026

Walser Subaru St. Paul responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call our General Manager Dan Epp at 651-240-7505 at your convenience. Walser Subaru St. Paul Team

April 20, 2026

Dealership Rating
Employee Rating

Phillip was great to work with! He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront abou More

by grovergirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Mitchell , Person at the front desk was nice

Apr 21, 2026

Walser Subaru St. Paul responded

Quality customer service is always our number one priority, so we appreciate your thoughtful feedback. Thank you for choosing Walser Subaru St. Paul. Phillip and the team look forward to serving you again! Walser Subaru St. Paul Team

April 18, 2026

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Employee Rating

The dealership was outstanding. Angel S was extremely patient, pleasant and informative, and made our trade-in and purchase experience easy. We would recommend them to anyone intere More

by dpbwilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ganzer , Angel Sanchez was terrific!

Apr 18, 2026

Walser Subaru St. Paul responded

It’s wonderful to hear that our team’s patience and guidance simplified your trade-in and Subaru Forester purchase. Congratulations on your new Forester and thank you for recommending us. Walser Subaru St. Paul Team

April 07, 2026

Dealership Rating
Employee Rating

Philip was incredibly nice and very helpful. He made what could have been a very stressful. Task seem easy. Fantastic service. More

by barbara.ismail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Flores, Phillip Mitchell

Apr 07, 2026

Walser Subaru St. Paul responded

Thank you for the five-star review. We’re thrilled Phillip made purchasing your new Subaru Impreza so easy. Enjoy every mile in your Impreza. Walser Subaru St. Paul Team

April 03, 2026

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Employee Rating

Mark, the seller guy is very thoroughly through on buying process of new Subaru. We appreciate for his thorough guidance. More

by minhkhoa.nguyen.10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Madland

Apr 03, 2026

Walser Subaru St. Paul responded

It’s wonderful to hear you’re enjoying your new Forester and that our team provided clear, detailed guidance throughout the process. Thank you for recognizing our efforts every step of the way. James will be delighted to hear your kind feedback. Walser Subaru St. Paul Team

April 02, 2026

Dealership Rating
Employee Rating

Good customer service. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. More

by hharrischristine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2026

Walser Subaru St. Paul responded

Thank you for the 5-star review, hharrischristine! We look forward to seeing you again at Walser Subaru St Paul!

April 02, 2026

Dealership Rating
Employee Rating

We worked with Maria and it was a great experience. This is the second car we have bought from her and third car from this dealership. More

by EHahn101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Maria Medina

Apr 02, 2026

Walser Subaru St. Paul responded

We’re thrilled you came back for your third purchase and enjoyed working with us on your used BMW X1. Thank you for your continued loyalty. We look forward to assisting you again. Walser Subaru St. Paul Team

April 01, 2026

Dealership Rating
Employee Rating

This was the most pleasant auto purchase I’ve had. No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would reco More

by lpramann
Recommend Dealer
Yes

Other Employees Tagged: Andres Flores, Phillip Mitchell

Apr 01, 2026

Walser Subaru St. Paul responded

Thanks for rating us 5 stars, lpramann! We look forward to working with you at Walser Subaru St Paul again soon!

March 31, 2026

Dealership Rating
Employee Rating

I appreciate the experience and getting a new vehicle. Maria was wonderful to work with. More

by mem352672003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria

Apr 01, 2026

Walser Subaru St. Paul responded

Thanks for taking the time to review us, mem352672003! We look forward to working with you again soon!

March 27, 2026

Dealership Rating
Employee Rating

The service advisor was pleasant to work with, the waiting area was clean and stocked with snacks, and my Outback was ready to go after only about 45 minutes. More

by dandenn56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Walser Subaru St. Paul responded

Thanks for rating us 5 stars, dandenn56! We look forward to working with you at Walser Subaru St Paul again soon!

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