James Simpson
James Simpson at Walser Subaru St. Paul

James Simpson | Page 6

Sales Manager

Walser Subaru St. Paul

740 Concord St S
South St Paul, MN 55075

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4.7
69 Reviews
4.7

69 Reviews

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69 Reviews of James Simpson

January 30, 2026

Dealership Rating
Employee Rating

Mess of a dealership, passed me around to multiple salesmen who were communicating with me separately and telling me conflicting information. At one point they had an undisclosed AI program reach out More

by evanburns129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Phillip Mitchell

Jan 30, 2026

Walser Subaru St. Paul responded

We sincerely apologize for a less than 5 star experience. We'd like to speak with you directly about your recent visit. Please contact our General Manager Dan Epp at 651-240-7505 at your convenience. We look forward to speaking with you. Thank you.

January 22, 2026

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Employee Rating

Timely, quality service in a clean and professional environment. Employees were friendly and welcoming, but not overbearing or pushy about selling additional services. Although some services were price More

by kimberlyfmarcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Walser Subaru St. Paul responded

Thanks for sharing your thoughts about your experience with Walser Subaru St. Paul. We appreciate your business and hope to see you again soon!

January 19, 2026

Dealership Rating
Employee Rating

I have had some very bad experience at car dealerships! ! I am sooo very impressed with each and every one of the persons I met at Walzer South St. Paul!!I was helped in a quick and non-pushy manner. Our sa More

by dougrients
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Mitchell

Jan 19, 2026

Walser Subaru St. Paul responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2026

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One of the easiest, least complicated car purchases I have experienced. Nice vehicle too! Thanks guys. More

by judlar01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Flores

Jan 17, 2026

Walser Subaru St. Paul responded

Here at Walser Subaru St. Paul, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 17, 2026

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Employee Rating

I loved the fact they really worked with me, when I purchased a vehicle that had a few problems. More

by ladydusty5522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria

Jan 17, 2026

Walser Subaru St. Paul responded

Thank you for choosing Walser Subaru St. Paul. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2026

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Employee Rating

I had a great experience at Walser St Paul Subaru I can’t think of anything that would have made my car buying experience better! More

by adamrudoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Flores , Adam Rudoy

Jan 16, 2026

Walser Subaru St. Paul responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Walser Subaru St. Paul!

January 16, 2026

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Employee Rating

Had an excellent buying experience. Sales team was not pushy and were very friendly. There was one small issue with the vehicle which they addressed immediately and I was still able to More

by Kirstenjensen97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Epp, Andres Flores

Jan 16, 2026

Walser Subaru St. Paul responded

Thanks for sharing your thoughts about your experience with Walser Subaru St. Paul. We appreciate your business and hope to see you again soon!

January 15, 2026

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Employee Rating

Thank you EMERSON AND MARÍA you guys always give us the best services and a fantastic car More

by ANAMARIARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emerson Shea , María Medina

Jan 15, 2026

Walser Subaru St. Paul responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Walser Subaru St. Paul.

December 30, 2025

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Employee Rating

Speedy work and was able to get a same day appointment which was great. They did a good job explaining additional work that may be needed and how to prioritize future repairs. More

by zoenator5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Walser Subaru St. Paul responded

Thanks for rating us 5 stars, zoenator5! We look forward to working with you at Walser Subaru St. Paul again soon!

December 22, 2025

Dealership Rating
Employee Rating

Nice 2020 Forester and straight-forward good pricing and used car warranty. Thank you Phillip and team for preparing a nice car for sale and making the buy an easy decision and process! More

by mndoug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Phillip Mitchell

Dec 22, 2025

Walser Subaru St. Paul responded

Thank you for telling us about your experience, mndoug! It's wonderful to hear that you enjoyed working with Phillip to purchase your new vehicle!

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