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James Stecker

Overview Reviews (441)

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James Stecker

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7

441 Reviews

Overview Reviews (441)

Dealership Experience

9 yrs, 2 mos

Industry Experience

11 yrs, 7 mos

4.7

441 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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441 Reviews of James Stecker

October 23, 2026

Dealership Rating

Employee Rating

Always excellent customer service and no issues with my vehicle after servicing Great service experience vehicle after servicing Great service experience More

by CWJDB_93

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

October 22, 2026

Dealership Rating

Employee Rating

Very customer oriented. Highly qualified personnel. Service is great. I have always valued as a customer. James Stecker is my go to advisor. I trust him. Highly qualified personnel. Service is great. I have always valued as a customer. James Stecker is my go to advisor. I trust him. More

by JHCHILDREE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

October 21, 2026

Dealership Rating

Employee Rating

Bought service package when car was purchased, so I always bring it to the dealership to take care of service needs and other issues always bring it to the dealership to take care of service needs and other issues More

by HANKXR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2026

Dealership Rating

Employee Rating

Fast and good comms Very fast and great communication. Got me in and out. Very fast and great communication. Got me in and out. Great job. Got me in and out. Very fast and great communication. Got me in and out. Great job. More

by AARON.ROESCH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 18, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

October 09, 2026

Dealership Rating

Employee Rating

My experience was great! James took really good care of me by throughly explaining cost expectations and recommended services. The Lyft ride was the icing on the cake when I James took really good care of me by throughly explaining cost expectations and recommended services. The Lyft ride was the icing on the cake when I brought up concerns of waiting he said' no problem we will take care of you' with a ride home and back if you don't want to wait. More

by CHARLESSTEPHENSJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Oct 15, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. We do hope we can be of assistance in the future. Take care!

October 05, 2026

Dealership Rating

Employee Rating

Always a pleasure to work the team there. James always goes above and beyond to make sure my truck is taken care of. James always goes above and beyond to make sure my truck is taken care of. More

by MLAMONTCAIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2026

Dealership Rating

Employee Rating

I always take my car to the dealership because I know they will not try to tell me there is something I don't need. Everyone there is so knowledgeable and friendly. they will not try to tell me there is something I don't need. Everyone there is so knowledgeable and friendly. More

by PKOCHER209

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominic Fiorentino

Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2026

Dealership Rating

Employee Rating

Jim Ellis has been my go to dealership for service since I bought a 2020 Sierra in 2020, from a different dealership. The service department is quick and does a fine job! I bought a 2020 Sierra in 2020, from a different dealership. The service department is quick and does a fine job! More

by SLWHITMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2026

Dealership Rating

Employee Rating

James is always a great help. He explains the best service for my car . He keeps me updated throughout the service. He explains the best service for my car . He keeps me updated throughout the service. More

by chasd1974

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Tom Floystrop, Dominic Fiorentino

Oct 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2026

Dealership Rating

Employee Rating

Was super easy and straightforward Was super easy checkin. James helped me pick the best service for my car. checkin. James helped me pick the best service for my car. More

by SANTIAGOFLOORINGLLC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!