James Stecker

Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC Verified Customer Verified Customer

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Feel like I'm being forced to have to trade in what was supposed to be my forever truck and have to start all over again with payments. All because the same repetitive, proven to not fix my trucks issues, supposed to be my forever truck and have to start all over again with payments. All because the same repetitive, proven to not fix my trucks issues, corrections were applied. The software resets of the radio and software updates they keep performing 3 or 4 times now, never actually fix the issues. Yet it's the only remedy offered each time I go in for a repair. GM should know just like the great tech there already knows, it's more than a Software update. They never get to the root cause of the dozen communication codes my truck has without fail, every time I bring it in. More

by TALLSUMMERSJUSTIN Verified Customer Verified Customer

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James Stecker is always great when I come in. He is my go to person. He is my go to person. More

by KOOL_MO Verified Customer Verified Customer

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Every time I need service I know I will get excellent service. I trust them. service. I trust them. More

by LUCYWAYNE2 Verified Customer Verified Customer

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Communication could have been better. I was always pursuing an update. The repair took longer than expected. I was always pursuing an update. The repair took longer than expected. More

by WALLACE.HOSKINS Verified Customer Verified Customer

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Mr. Stecker was a very big help in getting my truck looked at and taken care of. I was worried about getting the run around like I have at previous dealers but Jim Ellis was anything but that. I will h looked at and taken care of. I was worried about getting the run around like I have at previous dealers but Jim Ellis was anything but that. I will highly recommend James and Jim Ellis to anyone and everyone from here on out. Thank you James and Thank you Jim Ellis! Five Stars!!! More

by WillAmason Verified Customer Verified Customer

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Had an appt at 10:00, waited over an hour for him to tell me that my car would be next and it would be another hour and a half. He was not very kind or professional at all. Never had this type of experience me that my car would be next and it would be another hour and a half. He was not very kind or professional at all. Never had this type of experience at GMC, it was super disappointing. Always had a great experience with Charles and other associates More

by Brooke E Verified Customer Verified Customer

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An absolute amazing experience. You're treated like family Mr. Stecker knows me by name, he knows my truck backwards and forwards, and he treats me like I was a member of his family You're treated like family Mr. Stecker knows me by name, he knows my truck backwards and forwards, and he treats me like I was a member of his family. The whole team is absolutely phenomenal More

by jaymb99 Verified Customer Verified Customer

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I was treated with a concern for timely execution and a desire to maintain our car with genuine GM parts desire to maintain our car with genuine GM parts More

by R.EARLE Verified Customer Verified Customer

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Very clean lounge and environment. Would love to see more options on complimentary items and snacks considering how much we spend Would love to see more options on complimentary items and snacks considering how much we spend More

by Tpross09 Verified Customer Verified Customer

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