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James Stecker

Overview Reviews (404)

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James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7

404 Reviews

Overview Reviews (404)

Dealership Experience

8 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

4.7

404 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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404 Reviews of James Stecker

July 15, 2026

Dealership Rating

Employee Rating

Everything went great, I showed up about 10 minutes early for my appointment ; James got me checked in quickly. I had an oil change, tire rotation and transmission fluid change and was out the door in a litt for my appointment ; James got me checked in quickly. I had an oil change, tire rotation and transmission fluid change and was out the door in a little under 2 hours. More

by profitt5766

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 15, 2026

Dealership Rating

Employee Rating

by profitt5766

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 15, 2026

Dealership Rating

Employee Rating

Very dependable,consistent,and hospitable. This shop does quality work in half the time, I've experienced at other auto shops!!! This shop does quality work in half the time, I've experienced at other auto shops!!! More

by ERICALMOND116

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 13, 2026

Dealership Rating

Employee Rating

Customer service was pleasant. James was very nice and professional. The Lyft was very convenient and made for a good experience James was very nice and professional. The Lyft was very convenient and made for a good experience More

by Thejungchoi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2026

Dealership Rating

Employee Rating

Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A. More

by ARNOLD.KEVIN442

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Richard Nourie, Sami Karaki, Ken Wang, Ed Barnes, Nick Rose

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Jul 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2026

Dealership Rating

Employee Rating

James was thorough communicative listened to my concerns and issues. They accomplished most of what they could (barring supplie chain issues). They got my car back to me sooner than expected. and issues. They accomplished most of what they could (barring supplie chain issues). They got my car back to me sooner than expected. More

by ParkerB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you have any further questions, please give us a call. We're always happy to help!

July 03, 2026

Dealership Rating

Employee Rating

Great experience Great experience and everyone was understanding with me since I was late to the appointment understanding with me since I was late to the appointment More

by PAMLEWALLEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2026

Dealership Rating

Employee Rating

It was nice being treated upon arrival. We were well taken care of. Thank you! We were well taken care of. Thank you! More

by KSWEAT0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2026

Dealership Rating

Employee Rating

Amazing experience! James got everything solved for me and made the process extremely easy and pleasant! James got everything solved for me and made the process extremely easy and pleasant! More

by donniefaught

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jun 27, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2026

Dealership Rating

Employee Rating

Always pleasant! ! Wish basic prices were better.... For regular oil changed and tire rotations Please and thank you!!! ! Wish basic prices were better.... For regular oil changed and tire rotations Please and thank you!!! More

by SENGLISH007

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jun 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (770) 872-0884 so we can assist you further.