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James Stecker

Overview Reviews (437)

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James Stecker

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7

437 Reviews

Overview Reviews (437)

Dealership Experience

9 yrs, 2 mos

Industry Experience

11 yrs, 7 mos

4.7

437 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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437 Reviews of James Stecker

October 09, 2026

Dealership Rating

Employee Rating

My experience was great! James took really good care of me by throughly explaining cost expectations and recommended services. The Lyft ride was the icing on the cake when I James took really good care of me by throughly explaining cost expectations and recommended services. The Lyft ride was the icing on the cake when I brought up concerns of waiting he said' no problem we will take care of you' with a ride home and back if you don't want to wait. More

by CHARLESSTEPHENSJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 05, 2026

Dealership Rating

Employee Rating

Always a pleasure to work the team there. James always goes above and beyond to make sure my truck is taken care of. James always goes above and beyond to make sure my truck is taken care of. More

by MLAMONTCAIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2026

Dealership Rating

Employee Rating

I always take my car to the dealership because I know they will not try to tell me there is something I don't need. Everyone there is so knowledgeable and friendly. they will not try to tell me there is something I don't need. Everyone there is so knowledgeable and friendly. More

by PKOCHER209

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominic Fiorentino

Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2026

Dealership Rating

Employee Rating

Jim Ellis has been my go to dealership for service since I bought a 2020 Sierra in 2020, from a different dealership. The service department is quick and does a fine job! I bought a 2020 Sierra in 2020, from a different dealership. The service department is quick and does a fine job! More

by SLWHITMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2026

Dealership Rating

Employee Rating

James is always a great help. He explains the best service for my car . He keeps me updated throughout the service. He explains the best service for my car . He keeps me updated throughout the service. More

by chasd1974

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Tom Floystrop, Dominic Fiorentino

Oct 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2026

Dealership Rating

Employee Rating

Was super easy and straightforward Was super easy checkin. James helped me pick the best service for my car. checkin. James helped me pick the best service for my car. More

by SANTIAGOFLOORINGLLC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2026

Dealership Rating

Employee Rating

Great Service Got my services done real fast and they recommended what services I also needed recommended what services I also needed More

by JUDEBA77

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Sep 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Jude, we’re glad your service visit at Jim Ellis Buick GMC Mall of Georgia was quick and easy. It’s good to know the team also took the time to go over the services your vehicle may need next. Thanks for letting us take care of your vehicle.

September 23, 2026

Dealership Rating

Employee Rating

Easy to get in touch with and always ready to help me with my vehicle and my needs when they have my vehicle in service. with my vehicle and my needs when they have my vehicle in service. More

by CODYROSBOROUGH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Monica Hernandez

Sep 26, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Cody, we appreciate the kind words about how easy it is to get in touch with us at Jim Ellis Buick GMC Mall of Georgia. It’s great to know we’ve been able to be there when you need help with your vehicle. We value your trust in us and look forward to being here whenever you need us.

September 22, 2026

Dealership Rating

Employee Rating

Clear, concise, and professional Nothing more to say, experience was very good, timely and professional experience was very good, timely and professional More

by Derik.taylor72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Sep 26, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Derik, we appreciate the kind words about the clear, professional service you received at Jim Ellis Buick GMC Mall of Georgia. It’s nice to know everything was handled in a timely manner without any unnecessary hassle. We’re happy we could make your visit a good one.

September 16, 2026

Dealership Rating

Employee Rating

The team was very friendly and kept me informed about my service. They also gave me a courteous car to allow me to run my errand's while my car was serviced. service. They also gave me a courteous car to allow me to run my errand's while my car was serviced. More

by eddiehalljr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Eddie, thank you for trusting Jim Ellis Buick GMC Mall of Georgia with your vehicle. We’re happy the team kept you updated and made things easier by providing a courtesy vehicle while your service was being completed. We appreciate you choosing us and hope to see you again next time!