James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.7
383 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

11 yrs, 2 mos

4.7

383 Reviews

Write a Review

383 Reviews of James Stecker

May 29, 2026

Dealership Rating
Employee Rating

ED BARNES AND HIS TEAM ARE PHENOMENAL! !! I’m always met w cheerful courteous greetings and excellent service More

by MARKPALLOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2026

Dealership Rating
Employee Rating

Great service will recommend to anyone ed gets 5andabove for all his help 👍 thanks again More

by ICEPICK70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2026

Dealership Rating
Employee Rating

While I would have appreciated a shorter wait time, James told me it would be about two hours (in my opinion, that's too long). James was great and all work conducted looked good, except that the windshield More

by mjwintersjr
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

May 29, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2026

Dealership Rating
Employee Rating

Always clean, nice place to sit and read when you wait and the crew is always helpful. More

by BKENNEDY2010
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

May 29, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2026

Dealership Rating
Employee Rating

Experience was very pleasant and informative. Overall service to my vehicle was excellent Would definitely recommend Jim Ellis More

by Jhill89662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2026

Dealership Rating
Employee Rating

The customer service was a good experience,he was Nice , courteous an worked in a professional way and I really appreciated the video explaining what was going on with my car. More

by bowmanmary87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

May 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2026

Dealership Rating
Employee Rating

James has great customer service. He greeted me when I came to the counter. There was just a small issue with my part that was recalled wasn’t put on correctly. He called me and asked More

by Rodgersrena@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole

May 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2026

Dealership Rating
Employee Rating

When my automated brakes went out they fixed it within 3 days instead of 10 days like it was supposed to take I was very pleased. More

by RICKY.SMITH120953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2026

Dealership Rating
Employee Rating

Great service, it was fast and we were out of there in no time. Thank you! More

by alma.izguirre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2026

Dealership Rating
Employee Rating

James and his staff always take care of the customer. He always goes above and beyond and takes ownership of the experience. I would never go see anyone else but James he knows what customer Service is r More

by stevenvaldes
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...

Dealership Inventory (128 Vehicles)

2015 BMW 3-Series
used
Black exterior
8-Speed Automatic Steptronic
AWD
2017 Toyota Highlander Hybrid
used
White exterior
eCVT
AWD
2018 BMW 5-Series
used
White exterior
8-Speed Automatic
RWD
2019 Nissan Murano
used
White exterior
CVT with Xtronic
FWD
2019 Chevrolet Malibu
used
Blue exterior
CVT
FWD
2021 Chevrolet Silverado 1500
used
Red exterior
8-Speed Automatic
4WD