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James Stecker

Overview Reviews (446)

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James Stecker

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7

446 Reviews

Overview Reviews (446)

Dealership Experience

9 yrs, 3 mos

Industry Experience

11 yrs, 8 mos

4.7

446 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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446 Reviews of James Stecker

October 30, 2026

Dealership Rating

Employee Rating

Excellent service, very responsive and had no issues. Jim Ellis called me to schedule service for recall and we got this scheduled right away and everything was on time. Highly recommend! Jim Ellis called me to schedule service for recall and we got this scheduled right away and everything was on time. Highly recommend! More

by arindawood

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Ed Barnes, Monica Hernandez

October 29, 2026

Dealership Rating

Employee Rating

Buena trato, buen tiempo no tardó mucho en aser su trabajo, el personal muy amable. trabajo, el personal muy amable. More

by VERONICA.VI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hola, ¡gracias! ¡Agradecemos tus comentarios! Siempre estaremos encantados de ayudarte si surge cualquier otra cosa. ¡Cuídate!

October 28, 2026

Dealership Rating

Employee Rating

James was quite helpful answering my questions and explaining what would be done. Also, considerate of getting me in and out in a timely manner. explaining what would be done. Also, considerate of getting me in and out in a timely manner. More

by LDROBERTS17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2026

Dealership Rating

Employee Rating

Great service department James Stecker is professional service advisor and provided me with update of the repair of my Hummer EV the entire process. Thank you again service advisor and provided me with update of the repair of my Hummer EV the entire process. Thank you again More

by ajnaser5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2026

Dealership Rating

Employee Rating

James was excellent at communicating. He always had great customer service. Very kind. I would 10/10 recommend. He always had great customer service. Very kind. I would 10/10 recommend. More

by kendallnporter

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

October 23, 2026

Dealership Rating

Employee Rating

Always excellent customer service and no issues with my vehicle after servicing Great service experience vehicle after servicing Great service experience More

by CWJDB_93

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2026

Dealership Rating

Employee Rating

Very customer oriented. Highly qualified personnel. Service is great. I have always valued as a customer. James Stecker is my go to advisor. I trust him. Highly qualified personnel. Service is great. I have always valued as a customer. James Stecker is my go to advisor. I trust him. More

by JHCHILDREE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 24, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 21, 2026

Dealership Rating

Employee Rating

Bought service package when car was purchased, so I always bring it to the dealership to take care of service needs and other issues always bring it to the dealership to take care of service needs and other issues More

by HANKXR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2026

Dealership Rating

Employee Rating

Fast and good comms Very fast and great communication. Got me in and out. Very fast and great communication. Got me in and out. Great job. Got me in and out. Very fast and great communication. Got me in and out. Great job. More

by AARON.ROESCH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 18, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

October 09, 2026

Dealership Rating

Employee Rating

My experience was great! James took really good care of me by throughly explaining cost expectations and recommended services. The Lyft ride was the icing on the cake when I James took really good care of me by throughly explaining cost expectations and recommended services. The Lyft ride was the icing on the cake when I brought up concerns of waiting he said' no problem we will take care of you' with a ride home and back if you don't want to wait. More

by CHARLESSTEPHENSJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Oct 15, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. We do hope we can be of assistance in the future. Take care!