James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
350 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

10 yrs, 10 mos

4.6

350 Reviews

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350 Reviews of James Stecker

January 16, 2026

Dealership Rating
Employee Rating

No communication. Could never reach anyone in service, not by phone or the specialized text. Took 5 business days for me to get my truck back and I knew nothing about More

by Moreno.laura94
Recommend Dealer
No

Other Employees Tagged: James Stecker

January 15, 2026

Dealership Rating
Employee Rating

Went in for an oil change and found out that I needed some brake work done and James informed me of that and I asked about the cost and if they could get it done that day and he said they could and I wai More

by RANDC377
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

January 13, 2026

Dealership Rating
Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2026

Dealership Rating
Employee Rating

Nice and clean People are super nice Everything on time fast service James was a professional adviser More

by Adolfo
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

Dealership Rating
Employee Rating

James was easy to work with and helped me out. He gave me clear explanations. I understood what was going on and howling it would take More

by sarah.dyreng
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2026

Dealership Rating
Employee Rating

Filled with many kind and friendly folks! James Stecker's an excellent individual with one heck of a work ethic! Thanks James! More

by JROPP89
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

January 09, 2026

Dealership Rating
Employee Rating

Always a good experience with good communication. Did not have to wait long at all either. More

by ADRIANNECRANK
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 13, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2026

Dealership Rating
Employee Rating

My car would not shut down. James looked at it and knew the problem right away. He got my car in and got the car back to me that afternoon and I did not have to leave it over th More

by Gary
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Gary, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

Dealership Rating
Employee Rating

I have always been treated with utmost respect as a customer. I always work with James More

by JHCHILDREE
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

Dealership Rating
Employee Rating

James Stecker was an asset. Kept me up to date on my truck throughout the repair, even through the holiday. More

by marlononefour
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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