James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
369 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

11 yrs, 1 mo

4.6

369 Reviews

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369 Reviews of James Stecker

April 17, 2026

Dealership Rating
Employee Rating

We needed our filters changed and the lady said that we would bring them in and they would be done complementary and we got there and we were told we would be charged for them to be placed in the air filte More

by Shanelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2026

Dealership Rating
Employee Rating

Great dealership. James, John and Nick are great Service department is fair and backs their work More

by ferrell_david
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

April 13, 2026

Dealership Rating
Employee Rating

The service was good The express mechanics for oil and filter service were apparently backed up so it took 2 hours even though I had an appointment . The service guy was nice and went to check in why they More

by JADAINSC
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Apr 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Dealership Rating
Employee Rating

Very professional and efficient ! I have to admit I did not know my 15,000 mile checkup was $349 that is no one's fault guess I just did not realize it but I did have a 10% off coupon More

by HEIDANN
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Apr 15, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2026

Dealership Rating
Employee Rating

James Stecker always is understanding and provides accurate information about our services for our GMC Yukon More

by BRIANPS
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Apr 06, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2026

Dealership Rating
Employee Rating

They fixed my vehicle quicker than expected! What I appreciated was they advised of work needed that would protect me and the vehicles life! They are always caring and courteous! I'll always bri More

by pagiewhitehead
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Apr 04, 2026

Jim Ellis Buick GMC Mall of GA responded

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 29, 2026

pagiewhitehead responded

I live an hour away but because of how they have taken care of my 2 GMC’s, I would never go anywhere else! Pricing is right too and I think their tech’s are very knowledgeable! I love the video they send showing the problem and how they are fixing it! I would recommend them 100%

Mar 29, 2026

pagiewhitehead responded

Excellent service and communication explaining! I trust them and that matters in today’s world!

March 25, 2026

Dealership Rating
Employee Rating

I was in and out within an hour. They were quick and efficient and great customer service. More

by JD_DAVIS14
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Mar 31, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

Dealership Rating
Employee Rating

Prompt and professional. He kept it short and sweet. Accomplishing my goal of expediting my experience. More

by craigabrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

Jim Ellis Buick GMC Mall of GA responded

We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

March 18, 2026

Dealership Rating
Employee Rating

Not a welcoming place to be. Not the first person greeted me or was friendly and no one pointed me where to go. Jesse Miller was the only helpful person and that's because he was More

by DAY.ANNA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stecker

February 23, 2026

Dealership Rating
Employee Rating

Very professional. They treated me very well. I love the service. Great,awesome, the best More

by 1biasneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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