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James Stecker

Overview Reviews (360)

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James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7

360 Reviews

Overview Reviews (360)

Dealership Experience

8 yrs, 7 mos

Industry Experience

11 yrs

4.7

360 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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360 Reviews of James Stecker

February 23, 2026

Dealership Rating

Employee Rating

Very professional. They treated me very well. I love the service. Great,awesome, the best They treated me very well. I love the service. Great,awesome, the best More

by 1biasneal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Richard Nourie, Jovan Riley, Jason Ropp

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Feb 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 21, 2026

Dealership Rating

Employee Rating

Service was great I would recommend to others Great customer service, communication well with customers customer service, communication well with customers More

by CHRISJONES0580

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Feb 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 21, 2026

Dealership Rating

Employee Rating

Service was great I would recommend to others Great customer service, communication well with customers customer service, communication well with customers More

by CHRISJONES0580

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Feb 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

Dealership Rating

Employee Rating

Had to make 2 trips to get a tire changed, required manager approval and only 1 tire was changed so I have 1 mis matched tire now manager approval and only 1 tire was changed so I have 1 mis matched tire now More

by HWC1363

Verified Customer

Recommend Dealer

Other Employees Tagged: James Stecker

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Feb 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We would like to have a better understanding about your experience. Please reach out to us at (770) 872-0884 at your earliest convenience and we will do our best to resolve this with you.

February 17, 2026

Dealership Rating

Employee Rating

I have been a customer ever since it opened in Buford. I have been with Jason Dowdy all this time. I have been with Jason Dowdy all this time. More

by kimgbattle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Feb 21, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2026

Dealership Rating

Employee Rating

Very helpful and professional. I would recommend this dealership to everyone. I enjoyed the honesty. I couldn't believe how helpful everyone was. I would recommend this dealership to everyone. I enjoyed the honesty. I couldn't believe how helpful everyone was. More

by davecriswell80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 03, 2026

Dealership Rating

Employee Rating

Our experience with Jim Ellis Buick is always exceptional. The process is smooth and easy from start to finish and the service team is top notch. They hire the best and it shows. James Stecker wo exceptional. The process is smooth and easy from start to finish and the service team is top notch. They hire the best and it shows. James Stecker worked with us on this visit and he provided great customer service. More

by WR.PICHON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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January 23, 2026

Dealership Rating

Employee Rating

Professional- completed service quickly Okay, well, the waiting room was nice - a few free snacks would be nice too, you know what I mean? waiting room was nice - a few free snacks would be nice too, you know what I mean? More

by gregg13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jan 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2026

Dealership Rating

Employee Rating

They are so professional, friendly, helpful and amazing! They work with you as their own family. They work with you as their own family. More

by Henry1979

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki, Jovan Riley, Andrey Nikolaev

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Jan 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 21, 2026

Dealership Rating

Employee Rating

Very professional and experienced The establishment was very clean. Staff was also friendly. I will be a returning customer. very clean. Staff was also friendly. I will be a returning customer. More

by UNDERWAY41

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jan 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!