James Stecker | Page 27

Excellent customer service and a top notch detail department. One stop shop! I would recommend Jim Ellis bucks GMC to anyone! department. One stop shop! I would recommend Jim Ellis bucks GMC to anyone! More

by reaper07 Verified Customer Verified Customer

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I use Jim Ellis to maintain my Buick Enclave because they always check for service alerts and they use OEM parts that maintain my warranty. My appointment time is respected as I wait on the service to be com always check for service alerts and they use OEM parts that maintain my warranty. My appointment time is respected as I wait on the service to be completed More

by R.EARLE Verified Customer Verified Customer

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Great service every single time. Not to mention, the detail dept is top notch too! Not to mention, the detail dept is top notch too! More

by reaper07 Verified Customer Verified Customer

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I was taking my car in to get a recall fixed they were very quick about getting the parts and then getting me in and out the same day within about 2 hours. They were very informative and polite the entire very quick about getting the parts and then getting me in and out the same day within about 2 hours. They were very informative and polite the entire time look forward to going back again More

by crazygirl18768 Verified Customer Verified Customer

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I will never buy from Jim Ellis again! I have been very disappointed at every visit. I have been very disappointed at every visit. More

by MELODYKILGORE Verified Customer Verified Customer

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Need to be more courteous at entrance. There was a young gentleman in his cell. Not professional at all. Service took a long time. There was a young gentleman in his cell. Not professional at all. Service took a long time. More

by ecemsamy Verified Customer Verified Customer

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They need to work on customer service skills. I am sure with some education they can be great. I am sure with some education they can be great. More

by JESSICA.LANGER Verified Customer Verified Customer

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Well, everything wasn't all good when I arrived, like my previous tent job was bubbling and not right, and I had new rims for them to install on my new 2023 Cadillac XT6. To say the least, things got tempes previous tent job was bubbling and not right, and I had new rims for them to install on my new 2023 Cadillac XT6. To say the least, things got tempestuous quickly, but they fixed all encountered problems that they could at the time and at the agreed upon price. So, being professional always helps and what I focus on and that's why they've earned my business over my regular Cadillac Dealership in Sandy Springs/Atlanta, GA. Again a Big THANKS for all that you did, thank you. Regards, ConradRG More

by CONRADRG Verified Customer Verified Customer

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Very clean and nice customer service. Did not provide an in-depth solution in what was originally wrong. Found other stuff to fix. Did not provide an in-depth solution in what was originally wrong. Found other stuff to fix. More

by zhurley2000 Verified Customer Verified Customer

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I dropped my vehicle off . James called and told me senator they were going to do. Did a great job keeping me informed. Very easy to work with. James called and told me senator they were going to do. Did a great job keeping me informed. Very easy to work with. More

by Jamesw7461 Verified Customer Verified Customer

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